Trend Micro - Securing Your Journey to the Cloud Business
Success
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Excluding the AC agent from anti-virus scanning in Endpoint Application Control (EAC) 2.0

    • Updated:
    • 27 Mar 2017
    • Product/Version:
    • Endpoint Application Control 2.0
    • Platform:
    • Windows All
Summary

Know what files and folders of the EAC agent can be excluded from anti-virus scanning. Adding these AC agent processes in the Real-time Scan exclusion can optimize the overall performance of the endpoint while reducing I/O resource utilization of the AC Agent when running an Inventory Scan of the system disk.

Details
Public

Below is the list of the dynamic files and folders of the AC Agent that can be excluded from AV Realtime Scanning:

  • Folder Path
    • AC Agent Database

      C:\Program Files\Trend Micro\Endpoint Application Control Agent\ac_data

    • AC Agent Logs

      C:\Program Files\Trend Micro\Endpoint Application Control Agent\ac_logs

  • File and File Path
    • Executables

      AcAgentScan.exe
      AcAgentService.exe
      AcAgentUI.exe
      C:\Program Files\Trend Micro\Endpoint Application Control Agent\ac_bin\AcAgentUINotify.exe

    • Kernel Drivers

      AcDriver.sys
      AcDriverHelper.sys

Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1116798
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles