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Information about the CUT Tool for OfficeScan (OSCE)

    • Updated:
    • 14 Jul 2017
    • Product/Version:
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • N/A N/A
    • Windows 10
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2000 Advanced Server
    • Windows 2000 Professional
    • Windows 2000 Server
    • Windows 2003 32-Bit
    • Windows 2003 64-Bit
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 32-Bit
    • Windows 2008 64-Bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server Core
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012
    • Windows 2012 Datacenter
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Server R2
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2012 Web Server Edition
    • Windows 2016
    • Windows 2016 Server Core
    • Windows 2016 Server Datacenter
    • Windows 2016 Server Standard
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary

The following are situations where you may need to use the CUT Tool for OSCE:

  • When the OSCE agent gets corrupted, you cannot remove it completely using the usual way.
  • If you forget the uninstall password for the OSCE agent.
  • The Agent lost the managing server and you cannot remove it without the password.
  • You want to remove the old version and install a new version of the agent at the same time.
  • The Agent cannot upgrade and you want to replace it with a new version.
Details
Public

The following are information about the CUT Tool & OSCE Common Uninstall Tool:

  • The CUT Tool for OSCE can remove corrupted OSCE agent program without needing an uninstall password, and it can help auto-install a new Agent based on the customer's setup packages.
  • The CUT Tool is the advanced version of OSCE Common Uninstall Tool.
  • The CUT Tool can help a user reinstall a new Agent and remove an old agent at the same time.
  • The CUT Tool depends on the OSCE Common Uninstall Tool to remove client.
  • The CUT Tool is much easier to use than the OSCE common uninstall Tool.
  • The CUT Tool is a command line program that does not need user intervention.
  • The CUT Tool also supports silent mode, while OSCE Common Uninstall Tool does not have a silent mode.
  • The CUT Tool is passcode protected as well as self-expiring.

To get a copy of the the CUT Tool package, contact Trend Micro Technical Support .

Premium
Internal
Rating:
Category:
Troubleshoot; Deploy; Install; Uninstall
Solution Id:
1116938
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