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Getting "The IIS web service on the endpoint is not running" when upgrading OfficeScan (OSCE)

    • Updated:
    • 7 Apr 2017
    • Product/Version:
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2008 Standard 64-bit
Summary

During the upgrade to OfficeScan XG, the following error appears:

Unable to continue installation. The IIS Web server service on this endpoint is not running. Start the IIS Web service and try again.

This happens when IIS is installed.

Details
Public

This error usually occurs if the default website is not available or was deleted. To resolve it, manually create the Default website, then try to install it again.

OSCE setup error

Premium
Internal
Rating:
Category:
Troubleshoot; Install; Upgrade
Solution Id:
1117085
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