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Product Licensing Service (PLS) Maintenance

- Updated:
- 4 Sep 2018
- Product/Version:
- Cloud App Security
- Hosted Email Security
- Hosted Mobile Security
- Interscan Web Security Virtual Appliance
- Licensing Management Platform
- Remote Manager
- Safesync For Enterprise
- SSL
- Worry-Free Business Security Services
- Platform:
- N/A N/A

Summary

There will be a Scheduled Maintenance on Product Licensing Service (PLS) on April 22, 2017 GMT+8.

Details

There will be 5 hours downtime during the maintenance period affecting the following services:

Product/Service	Impact
CLP	Unable to access website
LMP	Unable to access website
PAC	Unable to access website
Forget Password	Unable to access website
CWT Trial Form	Trial API inaccessible
JP Trial Form	Trial API inaccessible
LMPI	LMPI inaccessible
TMRM BP Registration	HORUS API inaccessible
CloudEdge	Unable to login to product console via SSO
EPAS	Unable to login to product console via SSO
HES	Unable to login to product console via SSO
HMS	Unable to login to product console via SSO
IWSaaS	Unable to login to product console via SSO
Netstar	Unable to login to product console via SSO
Secure Cloud	Cannot send usage via HorusAPI
Skynet	Unable to login to product console via SSO
TMCAS	Unable to login to product console via SSO
TMSSL	Unable to login to product console via SSO
TMRM	Unable to login to product console via SSO
TMWAS	Unable to login to product console via SSO
WFBSS	Unable to login to product console via SSO
SSFB	Unable to create sub-account
(myAccount to CLP)	Unable to create shared token via Horus
WFBSS	Unable to create co-admin

Rating:

Category:

SPEC

Solution Id:

1117201

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