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SECURITY BULLETIN: Trend Micro OfficeScan (11, XG) Multiple Vulnerabilities

    • Updated:
    • 10 Aug 2017
    • Product/Version:
    • OfficeScan 11.0
    • OfficeScan XG
    • Platform:
    • Windows 10
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2003 32-Bit
    • Windows 2003 64-Bit
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Server R2
    • Windows 2003 Standard 64-bit
    • Windows 2008 32-Bit
    • Windows 2008 64-Bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2016
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
Release Date: April 25, 2017
Trend Micro Vulnerability Identifier(s): VRTS-283, 393, 615
CVE Identifier(s): CVE-2017-5481, CVE-2017-8801
Platform(s): Windows
CVSS 3.0 Score(s): 5.4 - 6.2
Severity Rating(s): Medium

Trend Micro has released Critical Patches (CPs) for Trend Micro OfficeScan versions 11.0 and XG (12.0).  These CPs resolve multiple vulnerabilities related to potential privilege escalation and cross-site scripting (XSS) on affected machines.  

In addition, some enhancements have been made to improve the self-protection mechanisms in OfficeScan.


Affected Version(s)

ProductAffected Version(s)PlatformLanguage(s)
OfficeScanXG (12.0)WindowsEnglish


Trend Micro has released the following solutions to address the issue:

ProductUpdated versionNotesPlatformAvailability
OfficeScanXG CP 1352ReadmeWindowsNow
Version 11.0 SP1 CP 6325*ReadmeWindowsNow

* Version 11.0 SP1 CP 6325 requires Version 11.0 Service Pack 1 with Patch 1 as a prerequisite. 

Customers are encouraged to visit Trend Micro’s Download Center to obtain prerequisite software (such as Service Packs) before applying any of the solutions above.

Vulnerability Details

This update resolves multiple vulnerabilities in Trend Micro OfficeScan 11.0 and XG:

1. A specific alert webpage that is shown when certain sites are blocked may be subject to cross-site scripting (XSS) vulnerabilities.

2. In specific circumstances, encrypted account passwords may leak during web console operations, leading to a potential privilege escalation.

Due to the seriousness of these vulnerabilities, customers are highly encouraged to update to the latest build as soon as possible.

Mitigating Factors

Exploiting these type of vulnerabilities generally require that an attacker has access (physical or remote) to a vulnerable machine. In addition to timely application of patches and updated solutions, customers are also advised to review remote access to critical systems and ensure policies and perimeter security is up-to-date.

However, even though an exploit may require several specific conditions to be met, Trend Micro strongly encourages customers to update to the latest builds as soon as possible.

Other Notable Enhancement(s)

In addition to resolving the vulnerabilities mentioned above, these CPs also enhance and strengthen OfficeScan's self-protection mechanisms to better protect against local administrator injection attacks such as the recently reported DoubleAgent security issue.


Trend Micro would like to thank the following individuals for responsibly disclosing these issues and working with Trend Micro to help protect our customers:

  • Lucas Ko
  • Florian Charbonneau

External Reference(s)

Solution Id:
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