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Whitelisting features in Hosted Email Security (HES)

    • Updated:
    • 2 Aug 2017
    • Product/Version:
    • Hosted Email Security 3.0
    • Platform:
    • N/A N/A
Summary

This article provides a detailed explanation of HES whitelist features and what it bypasses.

Details
Public

Approved Senders

When a domain or sender email address is added, it will bypass the scanning of the following criteria:

  • Spam
  • Phish and other suspicious content
  • Graymail
  • Web Reputation
  • Social Engineering attack

    • Perform advanced analysis to identify threats
  • IP Reputation-based filtering

To add Approved Senders, go to the Adding Senders section in the HES Administrator's Guide.

IP Approved List

IP reputation-based filters use only IP Address data to filter messages and an IP added to this list will not bypass the scanning for spam and phish, graymail, web reputation social engineering, malware and content scanning. IP addresses added on this will ONLY bypass the following:

  • Dynamic Reputation Settings control how HES uses the dynamic IP reputation database from Email Reputation Services Advanced Service.
  • Standard IP Reputation Settings control how HES uses the standard IP reputation database from Email Reputation Services Standard Service.

    • Known Spam Source (RBL – Real-time Black hole List)
    • Dynamically Assigned IP (DUL – Dynamic Users List)
    • Emerging Threat List(ETL-Emerging Threat List)

Web Reputation Approved List

Web Reputation Approved List bypasses scanning and blocking of URLs that you consider safe. Domains and IP addresses added to the Web Reputation Approved List will not be scanned by HES.

 
IP Addresses may be added in place of a domain or URL. In this case, all URLs that point to these IP addresses will not be blocked.

For the steps, refer to the Managing Web Reputation Approved List section in the HES Administrator's Guide.

Web Reputation Approved List

Click image to enlarge

Premium
Internal
Rating:
Category:
Configure; Deploy; Install
Solution Id:
1117223
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