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Whitelisting features in Hosted Email Security (HES)

    • Updated:
    • 26 Apr 2017
    • Product/Version:
    • Hosted Email Security 3.0
    • Platform:
    • N/A N/A
Summary

This article provides a detailed explanation of HES whitelist features and what it bypasses.

Details
Public

Approved Senders

When adding Approved Senders in Inbound Protection > Approved Senders, set the following to bypass the these scanning criteria:

  • Tick the Message detected as radio button.
  • Under the Message detected as section, set the following:

    • Tick the Spam checkbox then select Moderately low from the dropdown list next to it.
    • Make sure the following checkboxes are selected:

      • Phish and other suspicious content
      • Graymail
      • Web reputation
      • Social engineering attack

approved senders

Click image to enlarge

Approved IP List

Approved IP list on Inbound Protection > IP Reputation > Approved IP Addresses page, can only bypass IP reputation check but cannot bypass anti-spam check.

Set to bypass the following criteria:

  • Under Dynamic IP Reputation Settings, move the slider to level 2.
  • Under Standard IP Reputaion Settings, select the following checkboxes:

    • Known Spam Source (RBL)
    • Dynamically Assigned IP (DUL)
    • Emerging Threat List (ETL)

Approved IP List

Click image to enlarge

Web Reputation Approved List

Web Reputation Approved List on Inbound Protection > Policy Objects > Web Reputation Approved List, can only bypass scanning and blocking of URLs that you consider safe.

 
IP Addresses may be added in place of a domain or URL. In this case, all URLs that point to these IP addresses will not be blocked.

Web Reputation Approved List

Click image to enlarge

Premium
Internal
Rating:
Category:
Configure; Deploy; Install
Solution Id:
1117223
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