Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Trend Micro Business Endpoint Support for Windows 10 Creators Update (RS2)

    • Updated:
    • 6 Jul 2017
    • Product/Version:
    • Deep Security 10.0
    • Deep Security 9.6
    • Endpoint Encryption 5.0
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 10
    • Windows 10 32-bit
    • Windows 10 64-bit
Summary

On April 11, 2017, Microsoft officially released the second major update to Windows 10 operating system - Build 1703 - more popularly known as the Windows 10 Creators Update or Redstone 2.

The following article outlines the latest information on compatibility with Trend Micro's business endpoint solutions and will be updated as new solutions are available.

Details
Public

Trend Micro is currently working on the following solutions for compatibility on the Windows 10 Creators Update:

ProductUpdated versionNotesPlatformAvailability*
OfficeScanXG (Version 12.0) Patch 1 1556 ReadmeWindows 10 RS21. EN
2. Other languages TBA
Version 11.0 SP1 Critical Patch 6355/6367
 ReadmeWindows 10 RS2EN / IT / PL / FR / ES / DE / RU
Deep SecurityVersion 10.0 Update 1
(i386 version)
(x86_64 version)
 ReadmeWindows 10 RS2Now
Version 9.6
 Windows 10 RS2Mid-June
Worry-Free Business Security (Standard/Advanced)Version 9.0 SP3 Critical Patch B4338 ReadmeWindows 10 RS2Now
Worry-Free Business Security Services (Hosted)Version 6.1 Agent Build 1203 Windows 10 RS2Now: Released Apr-22
Endpoint EncryptionVersion 5.0 Patch 4 Update 1 (5.0.0.6123)1. In-place upgrade
2. WSUS
Windows 10 RS2Now
Vulnerability ProtectionVersion 2.0 SP2 Patch 3 Windows 10 RS2Mid-June

* These dates are tentative and are subject to change due to unforseen circumstances.

Please note that application of the Windows 10 Creators Update before the abovementioned patches are available may render certain key features of your Trend Micro software inoperable or cause other unintended circumstances. Support will be limited for any issues encountered in these situations.

Premium
Internal
Rating:
Category:
Update
Solution Id:
1117227
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.