Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Worry-Free Business Security (WFBS) 9.0 SP3 Critical Patch 4338 is released

    • Updated:
    • 10 Aug 2017
    • Product/Version:
    • Worry-Free Business Security Standard 9
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2012 Enterprise
    • Windows 2012 Standard R2
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
Summary

WFBS 9.0 SP3 Critical Patch 4338 has been released and is now available.

Details
Public

This critical patch resolves an important issue and includes support for the latest version of Microsoft Windows 10:

Issue

Windows 10 and Server 2016 machines are reported to have issues (e.g. lock-up) and become unresponsive when both Windows Defender and the Security Agent are installed and running at the same time.

Solution

This critical patch prevents system instabilities from this issue by disabling Windows Defender when the Trend Micro Security Agent is loaded.

Enhancement

This critical patch allows the Worry-Free Business Security agent to support Windows 10 Creators Update (RS2).

Package Availability

Package Link

Readme

Recommended Action

Trend Micro recommends that you install this Critical Patch only on computers protected by WFBS 9.0 Service Pack 3 with Patch 1.

For support assistance, please contact Trend Micro Technical Support.

Premium
Internal
Rating:
Category:
Update
Solution Id:
1117522
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles