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"Protection Module Deployment Failed" error appears in Deep Security Agent

    • Updated:
    • 30 Aug 2017
    • Product/Version:
    • Deep Security 9.6
    • Platform:
    • N/A N/A
Summary

There are instances when the installation of Anti-Malware and Web Reputation repeatedly fails on a SUSE 11 server machine. This happens on a machine running Agent 9.6.2-7256.

The following error event is displayed:

Time: September 28, 2016 12:18:28
Level: Error
Event ID: 5102
Event: Protection Module Deployment Failed
Description: Installation of Feature 'am' failed: https://SLAVDS1.sargentlundy.com:4122/dsa/SuSE_11.x86_64/
Feature-AM-SuSE_11-9.6.2-7256.x86_64.dsp: HTTP/1.1 404 Not Found
Details
Public

The error occurs because the necessary plug-ins cannot be found in the /SuSE_11.x86_64 directory.

This issue has been resolved by Deep Security 9.6 Service Pack 1 Patch 3.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1117849
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