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Outlook email displays unreadable texts when using the "Send Email" installation method in Worry-Free Business Security Services (WFBS-SVC) 6.2

- Updated:
- 13 Mar 2020
- Product/Version:
- Worry-Free Business Security Services 6.2
- Platform:
- Windows 10 32-bit
- Windows 10 64-bit
- Windows 7 32-Bit
- Windows Vista 32-bit

Summary

When a user tries to deploy the WFBS-SVC 6.2 Security Agent using the "Send Email" installation method, Microsoft Outlook may display unreadable texts:

Click image to enlarge

Details

To address this issue, make sure that Allow UTF-8 support for the mailto: protocol is enabled in Microsoft Outlook:

In Microsoft Outlook, go to File > Options.

Click image to enlarge
Go to Advanced then under International options, tick Allow UTF-8 support for the mailto: protocol.

Click image to enlarge
Click OK.

Rating:

Category:

Configure; Troubleshoot

Solution Id:

1118111

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