You experience a Contextual Intelligence Pattern version display error after installing Critical Patch 1708 in OSCE XG.
This happens when both of the following criteria are met:
- The OSCE server has Critical Patch 1708 installed.
- After Critical Patch 1708 was installed, the OSCE server performed a scheduled/manual update.
To resolve the Contextual Intelligence Pattern error:
- Open ofcscan.ini in the following path:
{OSCE installation folder}\PCCSRV\
- Search for [INI_PROGRAM_VERSION_SECTION] and update the following string:
FALCONPtn_Version=102300 (incorrect format is 1.023.00)
- Save and exit.
- Open component.ini in the following path:
{OSCE installation folder}\PCCSRV\private
- Search for [6370] and add “DisplayMethodInOfcScanINI=0” like so:
[6370]
DisplayMethodInOfcScanINI=0 - Save and exit.
If the problem persists, please contact Trend Micro Technical Support for further assistance.