7-Mode Filer is offline after rebooting the Normal Server system and the following errors are found in SPNT.log:
1268: 6004:0904134930841:SPNT(00000800):AddConnection(\\192.168.0.1\IPC$, TEST\ADMINISTRATOR) [53] 1268: 6004:0904134930841:SPNT(00000800):AddConnection(\\192.168.0.1\C$, TEST\ADMINISTRATOR) [53]
Error 53 means "The network path was not found". It occurs when the SPFS service does not have permission to find the remote server.
As a workaround if the thread of registration called by Restart Service does not have enough permission:
- Add the following registry DWORD key below and set it to "1":
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ServerProtect\CurrentVersion\Engine\NtApRpcNeedImpersonate
- Restart ServerProtect Services.