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Domain Group member cannot modify policies created by another Domain Group member in Control Manager (TMCM) / Apex Central

    • Updated:
    • 24 May 2019
    • Product/Version:
    • Apex Central 2019
    • Control Manager 7.0
    • Platform:
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2012 Enterprise
    • Windows 2012 Server R2
    • Windows 2012 Standard R2
    • Windows 2016
    • Windows 2016 Server
Summary

A user, who is a member of the Domain Group, is unable to modify a policy created by another member of the Domain Group.

This happens because the user, who cannot modifiy policies, is also added in the User Account.

Details
Public

When a User becomes a member of both the Domain Group and User Account, it will not be treated as a member of the Domain Group.

To fix the issue, check the following:

  • Domain Group is added in the Users Accounts. If not, do the following:
    1. Login to the TMCM web console.
    2. Go to to Administration > Account Management > User Account.
    3. Add the Domain Group to the User Account, and set the User Role to Administrator.
  • User, who cannot modify the policies, is added to the User Accounts. If it is added, remove that user.
Premium
Internal
Rating:
Category:
Configure; Deploy
Solution Id:
1119345
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