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Domain Group member cannot modify policies created by another Domain Group member in Control Manager (TMCM) / Apex Central

- Updated:
- 10 May 2021
- Product/Version:
- Apex Central 2019
- Control Manager 7.0
- Platform:

Summary

A user, who is a member of the Domain Group, is unable to modify a policy created by another member of the Domain Group.

This happens because the user, who cannot modifiy policies, is also added in the User Account.

Details

When a User becomes a member of both the Domain Group and User Account, it will not be treated as a member of the Domain Group.

To fix the issue, check the following:

Domain Group is added in the Users Accounts. If not, do the following:
1. Login to the TMCM web console.
2. Go to to Administration > Account Management > User Account.
3. Add the "Active Directory User or Group" to the User Account, and set the User Role to Administrator.
  
  ^{Click the image to enlarge.}
User, who cannot modify the policies, is added to the User Accounts. If it is added, remove that user.

Rating:

Category:

Configure; Deploy

Solution Id:

1119345

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