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Unable to add Cluster-Mode AV Connector to Scan Server in ServerProtect for Network Appliance Filer 5.8

    • Updated:
    • 20 Jun 2018
    • Product/Version:
    • ServerProtect for Network Appliance Filer 5.8
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 2012 Enterprise
Summary

When adding a NetApp Cluster-Mode AV Connector in ServerProtect for Network Appliance Filer 5.8, the following message box pops up:

SPNAF Error

Details
Public

The root cause of this error is that Cluster-Mode AV Connector is not supported in ServerProtect for Network Appliance Filer 5.8. To resolve it, upgrade to ServerProtect for Network Appliance Filer 5.8 Service Pack 1 or a higher version.

Premium
Internal
Rating:
Category:
Troubleshoot; Upgrade; Update
Solution Id:
1120158
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