The following sections outline the features that collect data, the data transmitted, and the locations on the product console where you can disable the features.
Configurable Features
TMMS for OPTiM 2.5.2 includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.
Integrated modules from third-party service providers
Real-time Scan / Manual Scan
Security Scan leverages Trend Micro’s global database of threat-related intelligence to rapidly identify potential threats to protect users’ devices.
| Data Collected | Installed App information (App name, App package name, App version code, APK file size) |
|---|---|
| Console location |
Main Menu > App Scanner
If you do not want this data to be collected, please do not use Scan Now feature. Please contact the administrator of your device to disable Real-time Scan option.
Main Menu > App Scanner > Option > Update
If you do not want this data to be collected, please contact the administrator of your device to disable Automatic Scan option.
|
Pattern Update
This data is collected to allow Trend Micro to check whether the device has the latest protection against the latest malware.
| Data Collected | IP address of device connected to the Internet |
|---|---|
| Console location |
Main Menu > App Scanner
If you do not want this data to be collected, please do not use Update feature. Please contact the administrator of your device to disable turn off Automatic Updates option.
|
Log Collector
Product logs are necessary to solve problems reported by our customers.
Manual log collection is only used when the support center requests the logs.
| Data Collected |
|
|---|---|
| Console location |
Main Menu > Settings > Start Collecting Logs If you do not want this data to be collected, please do not send logs to Trend Micro.
|
Hockey App
This data is to improve product stability.
| Data Collected |
Crash report of device and logs collected by SDK, including:
|
|---|---|
| Console location | Main Menu > Settings > Help make product better
If you do not want this data to be collected, please turn off Send device information to Trend Micro.
|
To see where the collected data is processed, refer to our list of data centers and authorized data sub-processors and their locations.
