Unable to start Deep Security Manager service after pointing to a new database server

- Updated:
- 18 Jul 2018
- Product/Version:
- Deep Security 11.0
- Platform:
- N/A N/A

Summary

After moving the database to a new SQL 2016 Server, the Deep Security Manager service may not start. This happens when the database server is restored using an old database backup without the latest Deep Security Manager version under 'systemversions' table.

Details

Make sure that the old database backup is complete, then re-run the database restore. The Deep Security Manager Service should now connect to the database.

For more information on how to back up and restore the database, you may refer to the following articles:

Rating:

Category:

Troubleshoot

Solution Id:

1120194

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