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Deep Security MasterAdmin account appears as permanently in use

    • Updated:
    • 18 Jul 2018
    • Product/Version:
    • Deep Security 10.0
    • Platform:
    • N/A N/A
Summary

On the Deep Security dashboard, the MasterAdmin account is heavily used based on the number of log ins. The history log shows that the accounts log in every few minutes. This article explains the reason behind such behavior.

Details
Public

The MasterAdmin account seems to be permanently in use because it was used for Control Manager (TMCM) connection.

To resolve the issue, reset the MasterAdmin password. Contact Trend Micro Technical Support for assistance.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1120304
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