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URLs to be allowed through the firewall of Deep Discovery Inspector (DDI) 5.1

    • Updated:
    • 23 Jul 2018
    • Product/Version:
    • Deep Discovery Inspector 5.1
    • Platform:
    • N/A N/A
Summary

This article lists the different addresses and ports of backend services used by DDI 5.1 EN that should have the "Allow" rule on firewall.

Details
Public

The following list contains the addresses and ports that should be whitelisted to allow access through the firewall:

  • ddi51-p.activeupdate.trendmicro.com:443
  • grid-global.trendmicro.com:443
  • ddaaas.trendmicro.com:443
  • ddi510-en-domaincensus.trendmicro.com:443
  • ddi510-en-census.trendmicro.com:443
  • licenseupdate.trendmicro.com:443
  • rest.mars.trendmicro.com:443
  • ddi51-en-f.trx.trendmicro.com:443
  • intelliconnect.trendmicro.com:443
  • ddi51-retroscan.trendmicro.com:443
  • ddi510-en.fbs25.trendmicro.com:80
  • ddi51-threatconnect.trendmicro.com:443
  • ddi5-1-en-wis.trendmicro.com:443
  • ddi5-1-en.url.trendmicro.com:443

If you are using the vDDI and have enabled the Deep Discovery Analyzer as a Service Add-on (A hosted service that analyze possible threats), the following addresses should also be whitelisted:

  • api.ddcloud.trendmicro.com:443
  • api.en.ddcloud.trendmicro.com:443
  • api.eu.ddcloud.trendmicro.com:443

It is highly recommended to test communications with Trend Micro backend services via the Network Service Diagnostics feature.

To run the Network Service Diagnostics, go to https://DDI_IP/html/troubleshooting.htm then click Network Service Diagnostics > Test.

Click image to enlarge

For more service addresses and ports used by DDI 5.1 EN, refer to Appendix D of the offical Administration Guide.

Premium
Internal
Rating:
Category:
Troubleshoot; Install; Migrate; SPEC
Solution Id:
1120547
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