"The account used cannot run exchange management tools..." error message appears during the configuration of Exchange Connector for Mobile Security (TMMS) for Enterprise

Summary

The following error message can be seen when configuring the Exchange Connector for TMMS:

The account used cannot run exchange management tools. Use an account with sufficient privileges and retry.

Details

To resolve the error:

Make sure that the admin account being used has a Domain Admin permission.
Make sure that the environment, which has the exchange connector installation, has .NET Framework 3.5.

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Rating:

Category:

Troubleshoot

Solution Id:

1120854

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