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Delay in authentication occurs when WMIDaemon is enabled in InterScan Web Security Virtual Appliance (IWSVA) 6.5

    • Updated:
    • 9 Oct 2018
    • Product/Version:
    • InterScan Web Security Virtual Appliance 6.5
    • Platform:
    • N/A N/A
Summary

When WMIDaemon is enabled, authentication takes a long time.

IWSVA has two types of authentication services that handle authentication requests in coordination with Active Directory.

  • AuthDaemon: Authentication service
  • WMIDaemon: Transparent authentication service

WMIDaemon attempts to acquire the user's authentication information separately from the Active Directory server as a backup for AuthDaemon.

AuthDaemon has to wait for the WMIDaemon authentication process to finish and this causes the delay in authentication.

Details
Public

To resolve this issue, disable WMIDaemon.

 
Even if WMIDaemon is disabled, AuthDaemon will still perform and continue the LDAP queries to the Active Directory.
  1. Log on to IWSVA as root via SSH (for example with a SSH shell such as PuTTy).
  2. Open the command line interface (CLI) .

    # clish

  3. Go to the clish privileged mode.

    > enable

  4. Disable WMIDaemon using the following command:

    # configure module ldap trans_auth disable

  5. Quit the command line interface mode.

    # exit
    > exit

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1121146
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