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Trend Micro Business Endpoint Support for Windows 10 October 2018 Update (RS5)

    • Updated:
    • 11 Oct 2018
    • Product/Version:
    • Deep Security 11.All
    • Endpoint Application Control 2.All
    • Endpoint Encryption 6.All
    • OfficeScan 11.All
    • OfficeScan as a Service All.All
    • OfficeScan XG.All
    • Vulnerability Protection 2.All
    • Worry-Free Business Security Services All.All
    • Worry-Free Business Security Standard/Advanced 10.All
    • Worry-Free Business Security Standard/Advanced 9.5
    • Platform:
    • Windows 10
    • Windows 10 32-bit
    • Windows 10 64-bit
Summary

Microsoft is scheduled to release the sixth (6th) major update to the Windows 10 operating system - also known as the Windows 10 October 2018 Update or Windows 10 RS5 - sometime in October.

The following article outlines the latest information on compatibility with Trend Micro's business endpoint solutions and will be updated as new solutions are available. 

 

Please note - Microsoft has paused the rollout of Windows 10 October 2018 Update (version 1809) for all users due to reported issues found during the public release. All Trend Micro Critical Patch availability dates listed in this article are subject to change pending the re-release of Microsoft's update and any potential new compatibility issues are evaluated by Trend Micro. We will update this article with new dates (as necessary) and apologize for the inconvenience.

Details
Public

Trend Micro is currently working on the following solutions for compatibility on the Windows 10 October 2018 Update. Please note that these are the minimum versions of the products to officially add support; however, customers are encouraged to visit the Download Center to make sure they have the latest version available.

 

The availability dates below are tentative and are subject to change due to unforseen circumstances.

Please note that application of the Windows 10 October 2018 Update before the patches are available may render certain key features of your Trend Micro software inoperable or cause other unintended circumstances. Support will be limited for any issues encountered in these situations.

ProductUpdated VersionNotesPlatformAvailability
OfficeScan*XG SP1 RS5 Preview Build Windows 10Please Contact Support
XG SP1 Windows 10Oct. 15, 2018
XG GM Windows 10Oct. 31, 2018
11.0 SP1 Windows 10Nov. 8, 2018
OfficeScan as a Service*Monthly Maintenance Windows 10Oct. 24, 2018
Deep Security11.0 Windows 10TBA
Worry-Free Business Security (Standard/Advanced)*10.0 Windows 10Nov. 19, 2018
9.5 Windows 10Oct. 15, 2018
9.0 Windows 10Nov. 12, 2018
Worry-Free Business Security Services (Hosted)*Latest Version (Hosted) Windows 10Nov. 17, 2018
Endpoint Encryption6.0
(Full DIsk Encryption 6.0.0.3051)
  1. In-place upgrade
  2. WSUS
Windows 10Available Now
Vulnerability Protection2.0 SP2 Patch 6 Windows 10Nov. 12, 2018
Endpoint Application Control2.0 SP1 Windows 10TBA
 

*Special Note -- Trend Micro has requested a Windows Update (WU) Offer Block as well as a Setup Block from Microsoft. Please note that this only applies to OfficeScan, OfficeScan As a Service, Worry-Free Business Security, and Worry-Free Business Security Services (hosted) products.

Offer Block - if a customer tries to retrieve and apply the Windows 10 October 2018 Update via Windows Update before applying the required Trend Micro Critical Patch (CP) - validated by certain driver versions - it will not be able to obtain the update for a period of 60 days from the official release of the Windows 10 October 2018 Update. Please note there will be no warning message.

Setup Block - if a customer tries to apply the Windows 10 October 2018 Update via an installation package before applying the required Trend Micro Critical Patch (CP) - again validated by certain driver versions - a warning message will appear notifying the customer to first upgrade the Trend Micro product.

This is to help prevent any incompatibility issues with the new update.

Premium
Internal
Rating:
Category:
Upgrade; Update
Solution Id:
1121159
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