Microsoft has begun to re-release the sixth (6th) major update to the Windows 10 operating system - also known as the Windows 10 October 2018 Update or Windows 10 RS5 as of November 13, 2018.
The following article outlines the latest information on compatibility with Trend Micro's business endpoint solutions and will be updated as new solutions are available.
Trend Micro is currently working on the following solutions for compatibility on the Windows 10 October 2018 Update. Please note that these are the minimum versions of the products to officially add support; however, customers are encouraged to visit the Download Center to make sure they have the latest version available.
The availability dates below are tentative and are subject to change due to unforseen circumstances.
Please note that application of the Windows 10 October 2018 Update before the patches are available may render certain key features of your Trend Micro software inoperable or cause other unintended circumstances. Support will be limited for any issues encountered in these situations.
|OfficeScan||XG SP1 CP 5261||Readme||Windows 10||Available Now|
|XG GM CP 1905||Readme||Windows 10||Available Now|
|11 SP1 CP 6583||Readme||Windows 10||Available Now|
|OfficeScan as a Service*||Apex One™ as a Service||Windows 10||Available Now|
|Deep Security||11.0||Windows 10||TBA|
|Worry-Free Business Security (Standard/Advanced)*||10.0||Windows 10||Dec. 17, 2018|
|9.5 CP 1481||Readme||Windows 10||Available Now|
|9.0 SP3||Windows 10||Nov. 23, 2018|
|Worry-Free Business Security Services (Hosted)*||Latest Version (Hosted)||Windows 10||Nov. 17, 2018|
(Full DIsk Encryption 22.214.171.12451)
|Windows 10||Available Now|
|Vulnerability Protection||2.0 SP2 Patch 6||Readme||Windows 10||Available Now|
|Endpoint Application Control||2.0 SP1||Windows 10||TBA|
*Special Note - Trend Micro has requested a Windows Update (WU) Offer Block as well as a Setup Block from Microsoft. Please note that this only applies to OfficeScan, OfficeScan As a Service, Worry-Free Business Security, and Worry-Free Business Security Services (hosted) products.
Offer Block - if a customer tries to retrieve and apply the Windows 10 October 2018 Update via Windows Update before applying the required Trend Micro Critical Patch (CP) - validated by certain driver versions - it will not be able to obtain the update for a period of 60 days from the official release of the Windows 10 October 2018 Update. Please note there will be no warning message.
Setup Block - if a customer tries to apply the Windows 10 October 2018 Update via an installation package before applying the required Trend Micro Critical Patch (CP) - again validated by certain driver versions - a warning message will appear notifying the customer to first upgrade the Trend Micro product.
This is to help prevent any incompatibility issues with the new update.
More information can be found here: https://support.microsoft.com/en-us/help/4464619/windows-10-update-history