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"Cannot load pfdll.dll" error message appears when installing Control Manager (TMCM)

    • Updated:
    • 13 Nov 2018
    • Product/Version:
    • Control Manager All.All
    • Platform:
    • Windows 2008
    • Windows 2008 R2
    • Windows 2012 Server
    • Windows 2016
Summary

When installing TMCM, the process stops and you get a message saying that the pfdll.dll file cannot be loaded.

This issue can happen on both TMCM 6.0 and TMCM 7.0.

Details
Public
 
Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.

The issue is linked to the registry key HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\CWDIllegalInDllSearch with a value 0xFFFFFFFF.

To allow the installation of TMCM, temporarily remove the registry value mentioned.

Premium
Internal
Rating:
Category:
Troubleshoot; Install
Solution Id:
1121205
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