Failure to create quiesced snapshot in VMWare vSphere 6.5 using OfficeScan

Summary

VMWare vSphere 6.5 fails to create a quiesced snapshot when the following criteria are all met:

This combination will lead to a driver inter-op issue and a failure to create a quiesced snapshot.

Details

To resolve the issue:

Disable or remove VMWare DSS driver from VMTools. Please contact VMWare Technical Support for details.
Alternatively, you can also unload the OfficeScan agent.
Create the quiesced snapshot again.

Rating:

Category:

Configure

Solution Id:

1121212

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