Thank you for purchasing Managed Detection and Response (MDR) Services. In this article, you will find links to the Service Descriptions that govern these services. The general terms document applies to all MDR services, and the specific offering service descriptions apply based on which offering was purchased in addition to the general terms. (See your Service Certificate for the specific service that was purchased if you are unsure).
The password to open the PDF is listed on the Service Certificate. This was sent to the purchasing contact on the submitted order. You can also open a MDR support case to receive this password.
If you have not yet purchased the service, but wish to receive the service descriptions before purchasing, please reach out to your Trend Micro Account Manager.