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Maintenance schedule for Trend Micro Apex One™ as a Service in 2020

    • Updated:
    • 15 Oct 2020
    • Product/Version:
    • Apex One as a Service
    • Apex One as a Service All.All
    • Platform:
Summary

Trend Micro Apex One™ as a Service is scheduled to perform regular monthly maintenance during the following dates and times (See latest entry):

Maintenance DateStart TimeEnd TimeRelease NotesEndpoint Reboot Needed?1
15 Jan 20202020-01-15 03:00:00 (GMT+0)
(Central US Region)
2020-01-15 11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2020-01-15 01:00:00 (GMT+0)
(West Europe Region)
2020-01-15 06:00:00 (GMT+0)
(West Europe Region)
2020-01-15 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-01-15 11:00:00 (GMT+0)
(Southeast Asia Region)
2020-01-15 09:00:00 (GMT+0)
(Australia East & Japan Regions)
2020-01-15 12:00:00 (GMT+0)
(Australia East & Japan Regions)
19 Feb 2020
(Batch 1)
2020-02-19 03:00:00 (GMT+0)
(Central US Region)
2020-02-19 11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2020-02-19 01:00:00 (GMT+0)
(West Europe Region)
2020-02-19 06:00:00 (GMT+0)
(West Europe Region)
2020-02-19 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-02-19 11:00:00 (GMT+0)
(Southeast Asia Region)
2020-02-19 09:00:00 (GMT+0)
(Australia East Region)
2020-02-19 12:00:00 (GMT+0)
(Australia East Region)
26 Feb 2020
(Batch 2)
2020-02-26 03:00:00 (GMT+0)
(Central US Region)
2020-02-26 11:00:00 (GMT+0)
(Central US Region)
2020-02-26 01:00:00 (GMT+0)
(West Europe Region)
2020-02-26 12:00:00 (GMT+0)
(West Europe Region)
(6-hour extension)
2020-02-26 06:00:00 (GMT+0)
(South Asia Region)
2020-02-26 11:00:00 (GMT+0)
(South Asia Region)
2020-02-26 09:00:00 (GMT+0)
(Australia East Region)
2020-02-26 12:00:00 (GMT+0)
(Australia East Region)
18 Mar 2020
(Batch 1)
2020-03-18 03:00:00 (GMT+0)
(Central US Region)
2020-03-18 11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2020-03-18 01:00:00 (GMT+0)
(West Europe Region)
2020-03-18 06:00:00 (GMT+0)
(West Europe Region)
2020-03-18 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-03-18 11:00:00 (GMT+0)
(Southeast Asia Region)
2020-03-18 09:00:00 (GMT+0)
(Australia East Region)
2020-03-18 12:00:00 (GMT+0)
(Australia East Region)
25 Mar 2020
(Batch 2)
2020-03-25 03:00:00 (GMT+0)
(Central US Region)
2020-03-25 15:00:00 (GMT+0)
(Central US Region)
(4-hour extension)
2020-03-25 01:00:00 (GMT+0)
(West Europe Region)
2020-03-25 09:00:00 (GMT+0)
(West Europe Region)
(3-hour extension)
2020-03-25 06:00:00 (GMT+0)
(South Asia Region)
2020-03-25 14:00:00 (GMT+0)
(South Asia Region)
(3-hour extension)
2020-03-25 09:00:00 (GMT+0)
(Australia East Region)
2020-03-25 15:00:00 (GMT+0)
(Australia East Region)
(3-hour extension)
15 Apr 2020
(Batch 1)
2020-04-15 03:00:00 (GMT+0)
(Central US Region)
2020-04-15 11:00:00 (GMT+0)
(Central US Region)
ReadmeNo
2020-04-15 01:00:00 (GMT+0)
(West Europe Region)
2020-04-15 06:00:00 (GMT+0)
(West Europe Region)
2020-04-15 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-04-15 11:00:00 (GMT+0)
(Southeast Asia Region)
2020-04-15 09:00:00 (GMT+0)
(Australia East & Japan Regions)
2020-04-15 12:00:00 (GMT+0)
(Australia East & Japan Regions)
22 Apr 2020
(Batch 2)
2020-04-22 03:00:00 (GMT+0)
(Central US Region)
2020-04-22 16:00:00 (GMT+0)
(Central US Region)
2020-04-22 01:00:00 (GMT+0)
(West Europe Region)
2020-04-22 11:00:00 (GMT+0)
(West Europe Region)
2020-04-22 06:00:00 (GMT+0)
(South Asia Region)
2020-04-22 16:00:00 (GMT+0)
(South Asia Region)
2020-04-22 09:00:00 (GMT+0)
(Australia East & Japan Regions)
2020-04-22 16:00:00 (GMT+0)
(Australia East & Japan Regions)
20 May 2020
(Batch 1)
2020-05-20 03:00:00 (GMT+0)
(Central US Region)
2020-05-20 16:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2020-05-20 01:00:00 (GMT+0)
(West Europe Region)
2020-05-20 11:00:00 (GMT+0)
(West Europe Region)
2020-05-20 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-05-20 16:00:00 (GMT+0)
(Southeast Asia Region)
2020-05-20 09:00:00 (GMT+0)
(Australia East & Japan Regions)
2020-05-20 16:00:00 (GMT+0)
(Australia East & Japan Regions)
27 May 2020
(Batch 2)
2020-05-27 03:00:00 (GMT+0)
(Central US Region)
2020-05-27 16:00:00 (GMT+0)
(Central US Region)
2020-05-27 01:00:00 (GMT+0)
(West Europe Region)
2020-05-27 11:00:00 (GMT+0)
(West Europe Region)
2020-05-27 06:00:00 (GMT+0)
(South Asia Region)
2020-05-27 16:00:00 (GMT+0)
(South Asia Region)
2020-05-27 09:00:00 (GMT+0)
(Australia East & Japan Regions)
2020-05-27 16:00:00 (GMT+0)
(Australia East & Japan Regions)
Jun 2020Merged with July maintenanceMerged with July maintenanceN/AN/A
08 Jul 2020
(Batch 1)
2020-07-08 03:00:00 (GMT+0)
(Central US Region)
2020-07-08 16:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2020-07-08 01:00:00 (GMT+0)
(West Europe Region)
2020-07-08 11:00:00 (GMT+0)
(West Europe Region)
2020-07-08 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-07-08 16:00:00 (GMT+0)
(Southeast Asia Region)
2020-07-08 09:00:00 (GMT+0)
(Australia East & Japan Region)
2020-07-08 16:00:00 (GMT+0)
(Australia East & Japan Region)
15 Jul 2020
(Batch 2)
2020-07-15 03:00:00 (GMT+0)
(Central US Region)
2020-07-15 16:00:00 (GMT+0)
(Central US Region)
2020-07-15 01:00:00 (GMT+0)
(West Europe Region)
2020-07-15 11:00:00 (GMT+0)
(West Europe Region)
2020-07-15 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-07-15 16:00:00 (GMT+0)
(Southeast Asia Region)
2020-07-15 09:00:00 (GMT+0)
(Australia East & Japan Region)
2020-07-15 16:00:00 (GMT+0)
(Australia East & Japan Region)
19 Aug 2020
(Batch 1)
2020-08-19 03:00:00 (GMT+0)
(Central US & Canada Central Region)
2020-08-19 16:00:00 (GMT+0)
(Central US & Canada Central Region)
ReadmeYes
2020-08-19 01:00:00 (GMT+0)
(West Europe Region)
2020-08-19 11:00:00 (GMT+0)
(West Europe Region)
2020-08-19 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-08-19 16:00:00 (GMT+0)
(Southeast Asia Region)
2020-08-19 09:00:00 (GMT+0)
(Australia East & Japan Regions)
2020-08-19 16:00:00 (GMT+0)
(Australia East & Japan Regions)
26 Aug 2020
(Batch 2)
2020-08-26 03:00:00 (GMT+0)
(Central US & Canada Central Region)
2020-08-26 16:00:00 (GMT+0)
(Central US & Canada Central Region)
2020-08-26 01:00:00 (GMT+0)
(West Europe Region)
2020-08-26 11:00:00 (GMT+0)
(West Europe Region)
2020-08-26 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-08-26 16:00:00 (GMT+0)
(Southeast Asia Region)
2020-08-26 09:00:00 (GMT+0)
(Australia East & Japan Region)
2020-08-26 16:00:00 (GMT+0)
(Australia East & Japan Region)
16 Sept 2020
(Batch 1)
2020-09-16 03:00:00 (GMT+0)
(Central US & Canada Central Region)
2020-09-16 16:00:00 (GMT+0)
(Central US & Canada Central Region)
ReadmeYes
2020-09-16 01:00:00 (GMT+0)
(West Europe Region)
2020-09-16 11:00:00 (GMT+0)
(West Europe Region)
2020-09-16 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-09-16 16:00:00 (GMT+0)
(Southeast Asia Region)
2020-09-16 09:00:00 (GMT+0)
(Australia East & Japan Regions)
2020-09-16 16:00:00 (GMT+0)
(Australia East & Japan Regions)
23 Sept 2020
(Batch 2)
2020-09-23 03:00:00 (GMT+0)
(Central US & Canada Central Region)
2020-09-23 16:00:00 (GMT+0)
(Central US & Canada Central Region)
2020-09-23 01:00:00 (GMT+0)
(West Europe Region)
2020-09-23 11:00:00 (GMT+0)
(West Europe Region)
2020-09-23 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-09-23 16:00:00 (GMT+0)
(Southeast Asia Region)
2020-09-23 09:00:00 (GMT+0)
(Australia East & Japan Region)
2020-09-23 16:00:00 (GMT+0)
(Australia East & Japan Region)
21 Oct 2020
(Batch 1)
2020-10-21 03:00:00 (GMT+0)
(Central US & Canada Central Region Region)
2020-10-21 16:00:00 (GMT+0)
(Central US & Canada Central Region Region)
ReadmeYes
2020-10-21 01:00:00 (GMT+0)
(West Europe Region)
2020-10-21 11:00:00 (GMT+0)
(West Europe Region)
2020-10-21 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-10-21 16:00:00 (GMT+0)
(Southeast Asia Region)
2020-10-21 09:00:00 (GMT+0)
(Australia East & Japan Region)
2020-10-21 16:00:00 (GMT+0)
(Australia East & Japan Region)
28 Oct 2020
(Batch 2)
2020-10-28 03:00:00 (GMT+0)
(Central US & Canada Central Region Region)
2020-10-28 16:00:00 (GMT+0)
(Central US & Canada Central Region Region)
2020-10-28 01:00:00 (GMT+0)
(West Europe Region)
2020-10-28 11:00:00 (GMT+0)
(West Europe Region)
2020-10-28 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-10-28 16:00:00 (GMT+0)
(Southeast Asia Region)
2020-10-28 09:00:00 (GMT+0)
(Australia East & Japan Region)
2020-10-28 16:00:00 (GMT+0)
(Australia East & Japan Region)
02 Dec 2020
(Batch 1)
2020-12-02 03:00:00 (GMT+0)
(Central US & Canada Central Region)
2020-12-02 16:00:00 (GMT+0)
(Central US & Canada Central Region)
TBDTBD
2020-12-02 01:00:00 (GMT+0)
(West Europe Region)
2020-12-02 11:00:00 (GMT+0)
(West Europe Region)
2020-12-02 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-12-02 16:00:00 (GMT+0)
(Southeast Asia Region)
2020-12-02 09:00:00 (GMT+0)
(Australia East & Japan Region)
2020-12-02 16:00:00 (GMT+0)
(Australia East & Japan Region)
09 Dec 2020
(Batch 2)
2020-12-09 03:00:00 (GMT+0)
(Central US & Canada Central Region Region)
2020-12-09 16:00:00 (GMT+0)
(Central US & Canada Central Region Region)
2020-12-09 01:00:00 (GMT+0)
(West Europe Region)
2020-12-09 11:00:00 (GMT+0)
(West Europe Region)
2020-12-09 06:00:00 (GMT+0)
(Southeast Asia Region)
2020-12-09 16:00:00 (GMT+0)
(Southeast Asia Region)
2020-12-09 09:00:00 (GMT+0)
(Australia East & Japan Region)
2020-12-09 16:00:00 (GMT+0)
(Australia East & Japan Region)
Maintenance DateStart TimeEnd TimeRelease NotesEndpoint Reboot Needed?1
16 Jan 201901:00:00 (GMT+0)10:00:00 (GMT+0)ReadmeNo
20 Feb 201901:00:00 (GMT+0)10:00:00 (GMT+0)ReadmeNo
20 Mar 201901:00:00 (GMT+0)10:00:00 (GMT+0)ReadmeYes
17 Apr 201901:00:00 (GMT+0)10:00:00 (GMT+0)ReadmeNo
15 May 201903:00:00 (GMT+0)
(Central US Region)
11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
01:00:00 (GMT+0)
(West Europe Region)
06:00:00 (GMT+0)
(West Europe Region)
06:00:00 (GMT+0)
(Southeast Asia & Australia East Region)
11:00:00 (GMT+0)
(Southeast Asia & Australia East Region)
26 Jun 20192019-06-26 03:00:00 (GMT+0)
(Central US Region)
2019-06-26 11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2019-06-26 01:00:00 (GMT+0)
(West Europe Region)
2019-06-26 06:00:00 (GMT+0)
(West Europe Region)
2019-06-26 06:00:00 (GMT+0)
(South Asia Region)
2019-06-26 11:00:00 (GMT+0)
(South Asia Region)
27 Jun 20192019-06-27 03:00:00 (GMT+0)
(Central US Region)
2019-06-27 11:00:00 (GMT+0)
(Central US Region)
2019-06-27 01:00:00 (GMT+0)
(West Europe Region)
2019-06-27 06:00:00 (GMT+0)
(West Europe Region)
2019-06-27 06:00:00 (GMT+0)
(South Asia Region)
2019-06-27 11:00:00 (GMT+0)
(South Asia Region)
2019-06-27 09:00:00 (GMT+0)
(Australia East Region)
2019-06-27 12:00:00 (GMT+0)
(Australia East Region)
28 Jun 20192019-06-28 03:00:00 (GMT+0)
(Central US Region)
2019-06-28 11:00:00 (GMT+0)
(Central US Region)
2019-06-28 01:00:00 (GMT+0)
(West Europe Region)
2019-06-28 06:00:00 (GMT+0)
(West Europe Region)
2019-06-28 06:00:00 (GMT+0)
(South Asia Region)
2019-06-28 11:00:00 (GMT+0)
(South Asia Region)
17 Jul 20192019-07-17 03:00:00 (GMT+0)
(Central US Region)
2019-07-17 11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2019-07-17 01:00:00 (GMT+0)
(West Europe Region)
2019-07-17 06:00:00 (GMT+0)
(West Europe Region)
2019-07-17 06:00:00 (GMT+0)
(Southeast Asia Region)
2019-07-17 11:00:00 (GMT+0)
(Southeast Asia Region)
2019-07-17 09:00:00 (GMT+0)
(Australia East Region)
2019-07-17 12:00:00 (GMT+0)
(Australia East Region)
21 Aug 20192019-08-21 03:00:00 (GMT+0)
(Central US Region)
2019-08-21 11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2019-08-21 01:00:00 (GMT+0)
(West Europe Region)
2019-08-21 06:00:00 (GMT+0)
(West Europe Region)
2019-08-21 06:00:00 (GMT+0)
(Southeast Asia Region)
2019-08-21 11:00:00 (GMT+0)
(Southeast Asia Region)
2019-08-21 09:00:00 (GMT+0)
(Australia East Region)
2019-08-21 12:00:00 (GMT+0)
(Australia East Region)
18 Sep 20192019-09-18 03:00:00 (GMT+0)
(Central US Region)
2019-09-18 11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2019-09-18 01:00:00 (GMT+0)
(West Europe Region)
2019-09-18 06:00:00 (GMT+0)
(West Europe Region)
2019-09-18 06:00:00 (GMT+0)
(Southeast Asia Region)
2019-09-18 11:00:00 (GMT+0)
(Southeast Asia Region)
2019-09-18 09:00:00 (GMT+0)
(Australia East Region)
2019-09-18 12:00:00 (GMT+0)
(Australia East Region)
23 Oct 2019
(Oct Update: Batch 1)
2019-10-23 03:00:00 (GMT+0)
(Central US Region)
2019-10-23 11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2019-10-23 01:00:00 (GMT+0)
(West Europe Region)
2019-10-23 06:00:00 (GMT+0)
(West Europe Region)
2019-10-23 06:00:00 (GMT+0)
(Southeast Asia Region)
2019-10-23 11:00:00 (GMT+0)
(Southeast Asia Region)
2019-10-23 09:00:00 (GMT+0)
(Australia East Region)
2019-10-23 12:00:00 (GMT+0)
(Australia East Region)
30 Oct 2019
(Oct Update: Batch 2)
2019-10-30 03:00:00 (GMT+0)
(Central US Region)
2019-10-30 11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2019-10-30 01:00:00 (GMT+0)
(West Europe Region)
2019-10-30 06:00:00 (GMT+0)
(West Europe Region)
2019-10-30 06:00:00 (GMT+0)
(Southeast Asia Region)
2019-10-30 11:00:00 (GMT+0)
(Southeast Asia Region)
2019-10-30 09:00:00 (GMT+0)
(Australia East Region)
2019-10-30 12:00:00 (GMT+0)
(Australia East Region)
06 Nov 2019
(Oct Update: Batch 3)
2019-11-06 03:00:00 (GMT+0)
(Central US Region)
2019-11-06 11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2019-11-06 01:00:00 (GMT+0)
(West Europe Region)
2019-11-06 06:00:00 (GMT+0)
(West Europe Region)
2019-11-06 06:00:00 (GMT+0)
(Southeast Asia Region)
2019-11-06 11:00:00 (GMT+0)
(Southeast Asia Region)
2019-11-06 09:00:00 (GMT+0)
(Australia East Region)
2019-11-06 12:00:00 (GMT+0)
(Australia East Region)
13 Nov 2019
(Oct Update: Batch 4)
2019-11-13 03:00:00 (GMT+0)
(Central US Region)
2019-11-13 11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2019-11-13 01:00:00 (GMT+0)
(West Europe Region)
2019-11-13 06:00:00 (GMT+0)
(West Europe Region)
2019-11-13 06:00:00 (GMT+0)
(Southeast Asia Region)
2019-11-13 11:00:00 (GMT+0)
(Southeast Asia Region)
2019-11-13 09:00:00 (GMT+0)
(Australia East Region)
2019-11-13 12:00:00 (GMT+0)
(Australia East Region)
20 Nov 2019
(Oct Update: Batch 5)
2019-11-20 03:00:00 (GMT+0)
(Central US Region)
2019-11-20 11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2019-11-20 01:00:00 (GMT+0)
(West Europe Region)
2019-11-20 06:00:00 (GMT+0)
(West Europe Region)
2019-11-20 06:00:00 (GMT+0)
(Southeast Asia Region)
2019-11-20 11:00:00 (GMT+0)
(Southeast Asia Region)
2019-11-20 09:00:00 (GMT+0)
(Australia East Region)
2019-11-20 12:00:00 (GMT+0)
(Australia East Region)
18 Dec 20192019-12-18 03:00:00 (GMT+0)
(Central US Region)
2019-12-18 11:00:00 (GMT+0)
(Central US Region)
ReadmeYes
2019-12-18 01:00:00 (GMT+0)
(West Europe Region)
2019-12-18 06:00:00 (GMT+0)
(West Europe Region)
2019-12-18 06:00:00 (GMT+0)
(Southeast Asia Region)
2019-12-18 11:00:00 (GMT+0)
(Southeast Asia Region)
2019-12-18 09:00:00 (GMT+0)
(Australia East & Japan Regions)
2019-12-18 12:00:00 (GMT+0)
(Australia East & Japan Regions)
 
1 Endpoints with Apex One Security Agents may need a reboot if their core driver updates.

Update settings can be managed on the Apex Central console in Apex One Security Agent Polices: Privileges and Other Settings > Other Settings(tab) > Update Settings > Security Agents only update the following components > (Set to) Pattern files.

Please refer to the Apex One Security Agent Policy Management Admin Guide for more details.
Details
Public

Impact during maintenance period

  • New customers will be unable to prepare their Trend Micro Apex One™ as a Service console during the change period.
  • Existing customers will be unable to change their Trend Micro Apex One™ as a Service policies or settings during the change period.
 
  • The downtime for each provision is expected to be around three (3) hours within the maintenance period.
  • All endpoints with the Apex One or Apex One (Mac) Security Agent are still protected during the maintenance period.
 

For support assistance, please contact Trend Micro Technical Support.

Premium
Internal
Partner
Rating:
Category:
Deploy; Update
Solution Id:
1121835
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