Testing the InterScan Web Security as a Service (IWSaaS)/Interscan Web Security Hybrid (IWS Hybrid) connectivity using the Diagnostics Web Page

- Updated:
- 2 Jan 2019
- Product/Version:
- Interscan Web Security Hybrid 1.0
- Trend Micro Web Security All
- Platform:
- N/A N/A

Summary

During the product configuration or for troubleshooting purposes, you might need to check which user is connecting to the IWSaaS / Hybrid platform.

Details

If the user credentials have been provided within the last 30 days, IWSaaS will not prompt a user to log on.

In this case, the diagnostic tool is useful for testing.

The user should already have an account and has logged on successfully before.

IWSaaS is working properly if the connection status for IWSaaS is "Yes".

Click image to enlarge

Rating:

Category:

SPEC

Solution Id:

1121865

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