Multiple errors after performing a local upgrade of Deep Security Agent (DSA)

- Updated:
- 21 Mar 2019
- Product/Version:
- Deep Security 10.0
- Deep Security 10.1
- Deep Security 10.2
- Deep Security 10.3
- Deep Security 11.0
- Deep Security 11.1
- Deep Security 11.2
- Deep Security 11.3
- Platform:
- N/A N/A

Summary

After completing a local upgrade of the DSA, you receive multiple errors. Below are some examples of the errors that you may receive:

Intrusion Prevention Rule Compilation Failed
Events Failed (protocol error) message on the web console
Firewall Module Installation Failed error when enabling the Firewall

Details

This is a known issue with doing a local upgrade of DSA. When performing a local upgrade, plugins may not upgrade at the same time.

As a workaround, perform a fresh install of the DSA using the latest DSA build.

To prevent this kind of issue in the future, it is recommended that a local upgrade is only done if there are some limitation in the environment. For normal scenarios, the upgrade should be deployed using DSM.

Rating:

Category:

Troubleshoot

Solution Id:

1122291

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