Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Windows Server 2019 Security Center cannot display Apex One/OfficeScan agent correctly

    • Updated:
    • 1 Apr 2019
    • Product/Version:
    • Apex One 2019.All
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2019 Server
Summary

When the Apex One/OfficeScan agent installed on Windows Server 2019, Windows Security Center displays incorrect information and indicates a virus & threat protection error:

Windows 2019 Error

Details
Public

This is a known issue of Windows Server 2019 defect. Those who encounter this issue are advised to report this issue to Microsoft to acquire the solution.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1122414
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.