Full Disk Access which has been introduced in MacOS Mojave (10.14) is a new privacy control feature that prevents, by default, access to some of the user’s application data like Mail, Messages, Photos, Safari. With this new feature, it now requires installed applications to be given full permission in order to access user's protected files. From previous versions of macOS, once an application is installed, full access is automatically given.
This can cause compatibility issues with WFBS-SVC Agent including, but not limited to, crashing and hanging.
Since Apple does not have an API that can automatically add the WFBS-SVC APP to Full Disk Access safelist, users can manually add the program’s APP into the safelist by following these steps:
- Go to System Preferences and open Security & Privacy..
On the Privacy tab, click the lock icon and enter your system password to unlock the panel settings.
Go to Accessibility in the sidebar then click the plus (+) button.
From the file selection window, navigate to "/Library/Application Support/TrendMicro/TmccMac/", select the iCoreService file, and then click Open.
The selected application will now appear on the allowed list.
Perform steps 3 and 4 for Full Disk Access.