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"Load Page Failed" error appears when resetting the Security Risk Statistics in Apex One

- Updated:
- 13 Mar 2020
- Product/Version:
- Platform:
- N/A N/A

Summary

When trying to reset the Outbreaks widget for “Know threats” in the Apex One Dashboard by following the steps in Resetting the Security Risk Statistics in the OfficeScan server console, it fails with the error "load page failed".

Details

Patch the Apex One Server to Build 2012 or later. To download hot fixes not yet available in the Download Center, please follow the steps in the following article: Hot Fix availability in Business Support Portal.

Rating:

Category:

Configure; Troubleshoot

Solution Id:

1123407

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