Trend Micro has released the critical patch of Trend Micro Portable Security (TMPS) 2.0 Service Pack 4 on August 13, 2019. This critical patch is compatible with Windows 10 May 2019 Update.
The critical patch resolves a known case-sensitivity issue that prevented scanning of files and folders on Windows 10 endpoints. Trend Micro recommends customers to apply this critical patch for Windows 10 May 2019 Update compatibility. For more information, check the Readme file.
If you need further assistance, please contact Trend Micro Technical Support.