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Some valid Microsoft Office 2007/2010 files are being bounced or rejected by Trend Micro Email Security (TMEMS)
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Keywords: bounced Office 2007 files ,MS Office 2007 attachments not accepted,rejected attachments,valid office 2007 files not accepted
Some valid Microsoft Office 2007/2010 files are being bounced or rejected by Trend Micro Email Security (TMEMS)
Product / Version includes:
Trend Micro Email SecurityAll
Last updated:   2024/04/01
Solution ID:   KA-0001335
Category:  
Configure
Summary
Trend Micro Email Security (TMEMS) users could not receive some Office 2007/2010 attachments being sent to them. The Mail Tracking logs show that the mail was "Bounced".