Views: 311

Trend Micro occasionally upgrades products and discontinues support for older versions of products. To know if the product you are using is still supported by Trend Micro Support, see below for the list of supported products and their respective data, plus their End-of-Sale date and End-of-Life date.

 
If you cannot find your product/version below, it may have reached End-of-Life. Please check the products/versions that have reached End-of-Life here.
 
Product Version Language Platform Region End-of-Sale End-of-Life
Apex Central   English        
Apex One   English        
Apex One as a Service   English SaaS ALL    
Cloud Edge 5.6 SP2 Japanese
English/
Traditional Chinese
Hardware Appliance Japan    
Cloud Edge 7 Japanese
English/
Traditional Chinese
Hardware Appliance Japan    
Cloud Edge G1
(50, SB model)
5.6 SP1 Japanese/English/
Traditional Chinese
Hardware Appliance ALL 18-Jan-23  
Cloud Edge G2 6.0 SP2 Japanese/English/
Traditional Chinese
Hardware Appliance North America    
Cloud One Container Security   English SaaS ALL 31-Dec-24 31-Dec-25
Deep Discovery Analyzer 7.1 English Hardware Appliance ALL 29-Jun-22 29-Jun-25
Deep Discovery Analyzer 7.1 Japanese Hardware Appliance ALL 10-Aug-23 31-Aug-25
Deep Discovery Analyzer 7.2 English Hardware Appliance ALL 30-May-23 30-May-26
Deep Discovery Analyzer 7.5 English Hardware Appliance ALL    
Deep Discovery Analyzer 7.5 Japanese Hardware Appliance ALL    
Deep Discovery Analyzer 7.6 English Hardware Appliance ALL    
Deep Discovery Director 5.3 English Hardware Appliance ALL 01-May-22 31-May-25
Deep Discovery Director 5.3 English Virtual Appliance ALL    
Deep Discovery Email Inspector 5.1 (CentOS) English Hardware Appliance ALL 30-Nov-23 30-Apr-25
Deep Discovery Email Inspector 5.1 (CentOS) Japanese Hardware Appliance Japan 22-Mar-24 31-Oct-25
Deep Discovery Email Inspector 5.1 (Rocky) English Hardware Appliance ALL    
Deep Discovery Email Inspector 5.1 (Rocky) Japanese Hardware Appliance Japan    
Deep Discovery Inspector 6.0 English Hardware Appliance ALL 29-Jun-22 30-Jun-25
Deep Discovery Inspector 6.2 English Hardware Appliance ALL 03-Apr-23 30-Apr-26
Deep Discovery Inspector 6.2 Japanese Hardware Appliance Japan 13-Apr-23 30-Apr-26
Deep Discovery Inspector 6.5 English Hardware Appliance ALL 31-Oct-23 30-Nov-26
Deep Discovery Inspector 6.5 Japanese Hardware Appliance Japan 16-Nov-23 30-Nov-26
Deep Discovery Inspector 6.6 English Hardware Appliance ALL 31-Mar-24 30-Apr-27
Deep Discovery Inspector 6.6 Japanese Hardware Appliance Japan 22-Apr-24 30-Apr-27
Deep Discovery Inspector 6.7 English Hardware Appliance ALL    
Deep Discovery Inspector 6.7 Japanese Hardware Appliance Japan    
Deep Discovery Inspector 6.7 SP1 English Hardware Appliance ALL    
Deep Discovery Web Inspector 2.5 English Hardware Appliance AMEA 27-Jan-21 01-Oct-26
Deep Discovery Web Inspector 2.6 English Hardware Appliance AMEA 31-Dec-21 01-Oct-26
Deep Security Long-Term Support (LTS) Release English ALL ALL See note
Deep Security Feature Release (FR) English ALL ALL See note
Deep Security Virtual Appliance ALL ALL Virtual Appliance ALL 31-Dec-27

the date of NSX-4.X EOSL if it reaches before 31-Dec-27

 
EdgeFire 1.1 English Hardware Appliance ALL    
EdgeIPS 1.1 English Hardware Appliance ALL    
EdgeIPS Pro 1.1 English Hardware Appliance ALL    
Email Encryption Service   English SaaS ALL    
Instant Messaging Security 1.6.5 English Windows ALL 14-Oct-24 14-Oct-25
InterScan for IBM Domino 5.6 Japanese Windows ALL    
InterScan for IBM Domino 5.6 SP1 Japanese Windows ALL    
InterScan for IBM Domino 5.8 Japanese Windows ALL    
InterScan for IBM Domino 5.8 SP1 Japanese Windows ALL    
InterScan for Lotus Domino 5.0 Japanese AIX ALL    
InterScan Messaging Security Suite 9.1 English Linux ALL 01-Feb-21 31-Mar-25
InterScan Messaging Security Suite 9.1 Japanese Linux Japan 29-Mar-24 31-Mar-25
InterScan Messaging Security Virtual Appliance 9.1 English Software Appliance ALL 01-Apr-23 31-Mar-26
*Trend Micro will adopt a third party security vendor to help evaluate and fix vulnerabilities of CentOS 7 from July 2024.
*Cloud Pre-Filter that integrates with IMSVA will also reach End-of-Life on 31-Mar-26.
InterScan Web Security Virtual Appliance 6.5 SP3 English Software Appliance ALL

 

 
Mobile Security for Enterprise 9.8 French Android/iOS EMEA    
Mobile Security for Enterprise 9.8 Simplified/
Traditional Chinese
Android/iOS APAC    
Mobile Security for Enterprise 9.8 English Android/iOS ALL    
OfficeScan Plug-In - Toolbox 1.0 English Windows North America    
OT Defense Console - VA 1.2 English Virtual Appliance ALL    
Phish Insight   Japanese/English SaaS ALL 31-Dec-24 30-Jun-25
Portable Security 3.0 English Windows ALL

31-Dec-24

(Hardware)

31-Dec-25

(Renewals)

31-Dec-27
PortalProtect 2.6 English Windows ALL    
Safe Lock 2.0 Japanese Windows Japan 15-Dec-23 31-Dec-27 (for a certain customer)
31-Dec-24 (for other customers)
Safe Lock TXOne Edition 1.0 English Windows ALL 1-May-21 30-Jun-27
ScanMail for Exchange 14.0 English Windows ALL    
ScanMail for Lotus Domino 5.0 English AIX ALL    
ScanMail for IBM Domino 5.6 English Linux, Windows ALL   30-Sep-25
ScanMail for IBM Domino 5.6 Japanese Windows Japan   30-Sep-25
ScanMail for IBM Domino 5.6 SP1 English Linux, Windows ALL   30-Sep-25
ScanMail for IBM Domino 5.6 SP1 Japanese Windows Japan   30-Sep-25
ScanMail for IBM Domino 5.8 English Linux, Windows ALL   30-Sep-25
ScanMail for IBM Domino 5.8 Japanese Windows Japan   30-Sep-25
ScanMail for IBM Domino 5.8 SP1 English Linux, Windows ALL    
ScanMail for IBM Domino 5.8 SP1 Japanese Windows Japan    
ServerProtect for Microsoft Windows/Novell Netware 5.8 English Windows ALL    
ServerProtect for EMC Celerra 5.8 English EMC Celerra North America    
ServerProtect for Linux 3.0 English Linux ALL    
ServerProtect for Storage 6.0 English Windows ALL    
Trend Micro Email Security   English SaaS ALL    
Trend Micro Remote Manager   English SaaS ALL    
Trend Micro Web Security

Previously known as InterScan Web Security as a Service

  English Saas ALL 1-Jul-24
For new customers, the EOS is 1-Jul-24. Regarding ongoing active pipeline, could close the deal until 1-Jan-25
 
TXOne StellarEnforce 1.0/1.1/1.2 English Windows ALL 31-Dec-22 31-Dec-27
TXOne StellarEnforce 1.0/1.1/1.2 Japanese Windows Japan 31-Dec-22 31-Dec-27
Virtual Desktop Infrastructure 1.0 English Windows North America    
Worry-Free Business Security Standard/Advanced 10.0 SP1 English Windows ALL EOS in ANZ on July 1, 2022  
Worry-Free Business Security Standard/Advanced 10.0 SP1 Traditional Chinese Windows APAC    
Worry-Free Business Security Standard/Advanced 10.0 SP1 French, German, Italian, Polish, Russian, Spanish, Turkish Windows EMEA    
Worry-Free Business Security Standard 10.0 SP1 Japanese Windows Japan 31-Mar-24 31-Mar-26
Worry-Free Business Security Services   English SaaS ALL    

Trend Micro actively supports versions of its software products for a specified number of months from their release. Active support includes responding to telephone, email, and/or web inquiries about the operation or use of the software, and providing on-going development support in the form of workarounds, patches or fixes for resolving known and emerging product issues.

 
For products/versions that have reached End-of-Life, Trend Micro no longer provides the aforementioned support. Read the updated Trend Micro End-of-Life Policy here.