Summary

The following errors show in Deep Security Manager (DSM) console when activating a virtual machine (VM) protected by Deep Security Virtual Appliance (DSVA). These errors appears even when the activation is successful in the backend.

Anti-Malware Engine Offline
Rebuild Baseline Failure (Agent/Appliance error)
Integrity Monitoring Engine Offline

The issue remains unresolved even when the following troubleshooting tasks were performed:

• Confirm that vShield Endpoint is already installed.
• Confirm that VMware tools are installed and up-to-date.
• Confirm that VMCI and VSEPFLT drivers are installed and running on the VM.
• Synchronize vCenter on the DSM console.
• Deactivate and reactivate the DSVA.
• Deactivate and reactivate the particular VM with issue.
• Reinstall VMware tools.