To add the C&C callback alerts:
- Open the ofcscan.ini file in the \PCCSRV\ folder under the Apex One installation directory.
- Under the INI_STANDARD_ALERT_CCCA_SECTION section, add IP addresses in the following format:
[INI_STANDARD_ALERT_CCCA_SECTION]
Skip_CCCA_Addr_Count=5 (the total number of IP addresses on the list)
Skip_CCCA_Addr_1=xx.xx.xx.xx
Skip_CCCA_Addr_2=xx.xx.xx.xx
Skip_CCCA_Addr_3=xx.xx.xx.xx
Skip_CCCA_Addr_4=xx.xx.xx.xx
Skip_CCCA_Addr_5=xx.xx.xx.xx - Save the changes and close the file.
- Restart the Apex One Master Service.
For Apex One as a Service customers, please submit a support ticket to Trend Micro Technical Support for further assistance.