Affected Products and Minimum Patch/Build Levels to Resolve Issue:
Please note that all of the following updates (except Deep Discovery Inspector) can be downloaded from Trend Micro's Download Center - https://downloadcenter.trendmicro.com.
| Product Name | Version* | Minimum Patch/Build | Latest Patch/Build as of April 2022 |
| Deep Discovery Inspector** (DDI) | 5.1 | DDI 5.1 Critical Patch - Build 1266 | DDI 5.1 reaches EOL on May 30, 2022 Please consider upgrading to latest version (6.2) |
| 5.5 | DDI 5.5 Critical Patch - Build 1241 | DDI 5.5 reaches EOL on Dec. 31, 2022 Please consider upgrading to latest version (6.2) | |
| 5.6 | DDI 5.6 Critical Patch - Build 1153 | DDI 5.6 reaches EOL on March 31, 2023 Please consider upgrading to latest version (6.2) | |
| 5.6 SP1 | DDI 5.6 SP1 Critical Patch - Build 1059 | DDI 5.6 SP1 reaches EOL on Aug. 31, 2023 Please consider upgrading to latest version (6.2) | |
| Deep Security Agent*** (DSA) | 11.0 | DSA 11.0 Update 24 (DS 11.0.0-1690) | Deep Security 11.0 reaches EOL on May 22, 2022 Please consider upgrading to the latest version (20.0) |
| 12.0 | DSA 12.0 Update 12 (DSA 12.0.0-1278) | Deep Security 12.0 reaches EOL on June 20, 2023 Please consider upgrading to the latest version (20.0) | |
| 20.0 | DSA 20.0 Update 1 (DSA 20.0.0-1337) | DSA 20.0 LTS Update 2022-04-06 (DSA 20.0.0-4185) | |
| PortalProtect for Sharepoint (PP) | 2.6 | PP 2.6 Critical Patch 1 - Build 1043 | PP 2.6 Patch 1 - Build 1061 |
| ScanMail for Microsoft Exchange (SMEX) | 14.0 | SMEX 14.0 Patch 4 - Build 3080 | SMEX 14.0 Patch 5 - Build 3092 |
| ServerProtect for Linux (SPLX) | 3.0 | SPLX 3.0 Critical Patch 1635 | SPLX 3.0 SP1 Patch 9 (Build 1657) |
| ServerProtect for Microsoft Windows / Novell Netware (SPNT) | 5.8 | SPNT 5.8 Patch 5 - Build 1567 | SPNT 5.8 Critical Patch Build 1587 |
| Worry-Free Business Security (on premise) (WFBS) | 10.0 SP1 | WFBS 10.0 SP1 Patch 2245 | WFBS 10.0 SP1 Patch 2390 |
As noted above, several products are reaching End-of-Life (EOL) status in either 2022 or 2023 and customers are highly encouraged to consider updating to the latest version of the product for stability, security and compatibility.
Trend Micro Deep Discovery versions 5.7 and above are unaffected by this issue, but it is still highly recommended to have the latest patch applied to ensure all known issues and vulnerabilities are addressed.
- Trend Micro Deep Security Agents (DSA) running version 10.0 (DSA 10.0.0-2775, released on April 4, 2018) and above that are still currently under Support Extensions for EOL platforms such as Windows XP, Win2k3, Cloud Linux 6 (32-bit), Oracle Linux 5, Red Hat Enterprise Linux 5, CentOS 5 and Ubuntu 14 will be affected.
- Deep Security 12.0 will reach EOL June 20, 2023. It is recommended to upgrade to version 20.0 as soon as possible. (JP EOL is on June 20, 2024).
- Deep Security Rule Update (DSRU) updates are done through Deep Security Manager (DSM) send policy, and not directly connected to iAU server to update related FW/IPS/IM/LI of DSRU. Therefore, there will be no impact.