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Refer to the following workaround:

Since the infected notification from storage may be false positive, disable the notification from storage. Instead, enable SPFS notification from SPFS management console.
If a file is falsely blocked by storage, disable the block from storage side. SPFS will perform a virus action when a virus is detected.

False positive notification from Dell OneFS storage in ServerProtect for Storage (SPFS) 6.0

Product / Version includes:

ServerProtect For StorageAll

Last updated: 2023/03/21

Solution ID: KA-0014116

Category: Troubleshoot

Summary

When integrated with Dell ONEFS 9.x storage in Common AntiVirus Agent (CAVA) mode, you may receive false positive infection notification from the Dell ONEFS storage. Consider the following scenarios:

Scenario 1: Temporary files like .tmp, .laccdb.
Scenario 2: Editing and saving office file directly from storage

Refer to the following workaround:

Since the infected notification from storage may be false positive, disable the notification from storage. Instead, enable SPFS notification from SPFS management console.
If a file is falsely blocked by storage, disable the block from storage side. SPFS will perform a virus action when a virus is detected.

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False positive notification from Dell OneFS storage in ServerProtect for Storage (SPFS) 6.0

False positive notification from Dell OneFS storage in ServerProtect for Storage (SPFS) 6.0

Product / Version includes:

Summary