Trend Micro will officially drop support of the following Trend Micro products with macOS 10.14 (Mojave) in the following dates:
| Product | EOS Date |
|---|---|
| Apex One (Mac) as a Service | November 2023 Maintenance Schedule |
| Apex One (Mac) (On-Premise) | December 2023 |
| Vision One XDR Endpoint Sensor (Mac) | November 2023 |
| Worry-Free Business Security Services | November 2023 |
| Worry-Free Business Security (On-Premise) | December 2023 |
After the above mentioned EOS dates, customers who retain using macOS 10.14 (Mojave) will expect the following:
- The security agent will continue to run on the mentioned operating system and receive pattern updates and may stop at any time after the date with no notice.
- Security agents currently installed will not receive further program upgrades.
- Fresh install of the security agent will be blocked with the message "Unable to install the Trend Micro Security agent. Mac OS X 10.15 (Catalina) or later is required"
The decision has been made due to Apple ending support for macOS 10.14 (Mojave) in October 2021. With security placed as a priority, Trend Micro highly urges customers to upgrade to versions still in service status by the developer to continuously receive OS enhancements so as security agent updates and hotfixes.
For any concerns, please contact Trend Micro Technical Support.