Views:

Deployment Schedule and Scope:

  • For SG
    • Start Date/Time: 2024-11-04 10:00:00
    • End Date/Time: 2024-11-04 16:00:00
    • Time zone: GMT +8

Service downtime:

There will be no impact on the customers’ mail traffic, scanning or other functionalities.

Customer Impact:

Following the implementation of these changes, customers managing their own mail servers will be unable to send emails if they continue using TLS 1.0 or 1.1 for SMTP connections when relaying outbound emails to the relay servers. Therefore, it is recommended that customers upgrade the TLS version used by their outbound SMTP servers to TLS 1.2.

For any questions or concerns, please contact your assigned Customer Service Manager or Trend Micro Technical Support.

Keywords: trend micro email security maintenance, disabling TLS 1.0, disabling TLS 1.0 for SMTP connection, trend micro email security and cloud email gateway protection, connection SG site