Attention MDR Customers: New Case Submission Flow

As of March 18, 2025, there is an updated process flow to submit MDR-related cases. Please visit this article for details.

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Log in to the Trend Vision One Console.
Navigate to Workflow and Automation > Service Gateway Management.
Select the Service Gateway Appliance you want to Pause/Resume Traffic for.
Click Pause Traffic/Resume Traffic.

Keywords: ServiceGateway,PauseTraffic,ResumeTraffic in Trend Vision one

Pausing and Resuming Traffic for Service Gateway Appliances connected to Trend Vision One™

Product / Version includes:

Trend Vision OneAll

Last updated: 2025/03/28

Solution ID: KA-0018838

Category: Configure

Summary

This article shows the steps to Pause or Resume Network Traffic for Service Gateway Appliances connected to Trend Vision One.

Log in to the Trend Vision One Console.
Navigate to Workflow and Automation > Service Gateway Management.
Select the Service Gateway Appliance you want to Pause/Resume Traffic for.
Click Pause Traffic/Resume Traffic.

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