Impact during maintenance period
- Downtime is expected to be around 2 hours within the maintenance period.
- Unable to update/deploy endpoint policies or settings during the maintenance period.
- All endpoints with Security Agent installed are still protected during the maintenance period.
- Security Agent version: 14.0.14262
- Security Agent restart: Yes
- Security Agent OS reboot: Not required for Security Agents running build versions later than 10000.
- Estimated size of network traffic (in terms of bandwidth) required for deployment:
- 32-bit Security Agent hot fix = 126.5 MB
- 64-bit Security Agent hot fix = 144.7 MB
Maintenance Period
Batch 1: February 12, 2025
Batch 2: February 19, 2025
Batch 3: February 26, 2025
Time range for data center regions:
| Data Center Region | Start Time (GMT+0) | End Time (GMT+0) |
|---|---|---|
| Central US | 03:00:00 | 16:00:00 |
| Central Canada | 03:00:00 | 16:00:00 |
| West Europe | 01:00:00 | 11:00:00 |
| Central India | 23:00:00 (previous day) | 01:00:00 |
| Southeast Asia | 22:00:00 (previous day) | 08:00:00 |
| Southeast Asia (Korea) | 09:00:00 | 16:00:00 |
| Australia East | 09:00:00 | 16:00:00 |
| Japan | 09:00:00 | 16:00:00 |
For support assistance, please contact Trend Micro Technical Support.