Product

Affected Version(s)

Solution

Trend Micro Apex One™

2019 (On-prem)

Program Inspection Monitoring
Pattern : 293104

Trend Micro Apex One™ as a Service / Trend Vision One™ Standard Endpoint Protection

SaaS

Program Inspection Monitoring
Pattern : 293104

Trend Micro™ Worry-Free™ Business Security

10.0 SP1

Program Inspection Monitoring
Pattern : 293104

Trend Micro™ Worry-Free™ Business Security Services

SaaS

Program Inspection Monitoring
Pattern : 293104

Trend Micro™ Deep Security™

20.0

Endpoint Sensor Trusted
Pattern : 281222

Trend Cloud One™ - Workload Security / Trend Vision One™ Server and Workload Security

SaaS

Endpoint Sensor Trusted
Pattern : 281222

Trend Vision One™ XDR Endpoint Sensor

SaaS

March 2025 Version: 1.2.0.5987

Trend Micro Endpoint Compatibility Issues with Microsoft Update KB5052093

Product / Version includes:

Deep Security20.0 , Trend Vision OneAll , Apex One as a ServiceAll , Apex OneAll , Worry-Free Business Security StandardAll , Worry-Free Business Security ServicesAll , Cloud One - Endpoint and Workload SecurityAll , Worry-Free Business Security AdvancedAll

Last updated: 2025/03/24

Solution ID: KA-0019224

Category: Update

Summary

Trend Micro has received reports of compatibility issue between Trend Micro Endpoint solutions and Windows 11 Microsoft Update (KB5052093).

Affected endpoints would show “Bad image” popup errors:

Dism.exe - Bad Image
C:\WINDOWS\system32\tmumh\20019\AddOn\8.55.0.1333\TmUmEvt64.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000428.

Dism.exe - Bad Image
C:\WINDOWS\system32\tmumh\20019\TmMon\2.9.0.1205\tmmon64.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000428.

Affected Products

Product	Affected Version(s)	Solution
Trend Micro Apex One™	2019 (On-prem)	Program Inspection Monitoring Pattern : 293104
Trend Micro Apex One™ as a Service / Trend Vision One™ Standard Endpoint Protection	SaaS	Program Inspection Monitoring Pattern : 293104
Trend Micro™ Worry-Free™ Business Security	10.0 SP1	Program Inspection Monitoring Pattern : 293104
Trend Micro™ Worry-Free™ Business Security Services	SaaS	Program Inspection Monitoring Pattern : 293104
Trend Micro™ Deep Security™	20.0	Endpoint Sensor Trusted Pattern : 281222
Trend Cloud One™ - Workload Security / Trend Vision One™ Server and Workload Security	SaaS	Endpoint Sensor Trusted Pattern : 281222
Trend Vision One™ XDR Endpoint Sensor	SaaS	March 2025 Version: 1.2.0.5987

Customers are advised to update to the latest pattern to address this issue.

For support assistance, please contact Trend Micro Technical Support.

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Trend Micro Endpoint Compatibility Issues with Microsoft Update KB5052093

Affected Products

Trend Micro Endpoint Compatibility Issues with Microsoft Update KB5052093

Product / Version includes:

Summary

Affected Products