Views:

Objectives

  1. Cost Optimization: Separate the costs between Cyber Risk Exposure Management and Zero Trust Secure Access usage for accurate cost tracking
  2. Ensure Compliance and security: Reduce the risk of cross-services access resource
  3. Performance and scalability: Improve scalability independently and reduce maintenance costs
  4. Maintenance and Update: Apply updates and patches without impacting other services

Details

  1. Azure Web Application Gateway, Network Firewall, Azure EventHub, Azure Managed Kubernetes Services (AKS) and other related services will be transitioned to the new infrastructure.
  2. Data backup and migration work for CosmoDB to move the data to the new Azure subscription.

Maintenance Schedule

 
04/14/2025: An update has been made to the infrastructure change schedule for SG region. Please review the details below.
REGION START DATE/TIME END DATE/TIME
UAE March 18, 2025, 04:00 (UTC+3) March 18, 2025, 06:00 (UCT +3)
IN April 01, 2025, 05:30 (UTC+5:30) April 01, 2025, 07:30 (UTC+5:30)
EU April 08, 2025, 03:00 (UTC+1) April 08, 2025, 05:00 (UTC+1)
AU April 15, 2025, 00:00 (UTC+11) April 15, 2025, 02:00 (UTC+11)
[UPDATE] SG April 22, 2025, 03:00 (UTC+8)
April 19, 2025, 03:00 (UTC+8)
April 22, 2025, 05:00 (UTC+8)
April 19, 2025, 05:00 (UTC+8)
US April 29, 2025, 01:00 (UTC-5) April 29, 2025, 03:00 (UTC-5)
JP May 06, 2025, 05:00 (UTC+9) May 06, 2025, 07:00 (UTC+9)

Impact

During the data migration and infrastructure change work, there may be a downtime of 30~60 minutes. This downtime could impact customers working in Trend Vision One during the maintenance window. We recommend planning your activities accordingly to minimize any inconvenience.

For support assistance, please contact Trend Micro Technical Support.