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Disabling Auto-Renewal

  1. Gather required information to process the disabling of auto-renewal.

    Company Name:

    Email Address:

    Activation Code:

  2. Reach out to Trend Micro Technical Support through the hotline provided for your location. Provide to the support team the needed information.
  3. State that you would like to disable your auto-renewal feature for your subscription. The Trend Micro Support team will verify the details and process your request.

Refund Request

 
Refund request can be made within 30 days of the purchase.
  1. Gather the required information to process the refund request.

    Company Name:

    Email Address:

    Activation Code:

    Invoice/Entitlement Certificate:

  2. Reach out to Trend Micro Technical Support through the hotline provided for your location. Provide to the support team the needed information.
  3. State that you would like to request for a refund. The Trend Micro Support team will verify the details and process your request.
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