Step-by-Step Instructions

1. Download Software
   • Download the latest versions of PuTTY and PuTTYgen.
2. Run PuTTYgen
   • Launch PuTTYgen as an administrator.
3. Generate SSH Key Pair
   • Click on the Generate button.
   • Move your mouse cursor randomly in the blank space to generate entropy until the progress bar finishes.

     

     

4. Save the Generated Keys
   • Once generated, save both the public key and private key files on your system.

     

5. Copy the Public Key
   • Copy the entire public key text (starts with AAAA...ZX).
   • Paste the key into a notepad ensuring the key is all in one line.

     

6. Notepad View
   • paste it on the notepad like below, the key should be in the one line.

     

7. Keep Keys Safe
   • Store the public and private keys securely for future use.

     

8. Access Service Gateway Terminal
   • Login to the Service Gateway terminal using an admin account.
9. Enter Privileged Mode
   • Type the command enable to switch to privileged mode.
10. Add Public Key to Service Gateway
    • Run the following command, replacing put_long_key_in_the_middle_here with your entire public key string:
    • Example: configure verify cli support "put_long_key_in_the_middle_here"
    • configure verify cli support
AAAAB3NzaC1yc2EAAAADAQABAAABAQCJHvpSmwNPezzV2hgkYMmzKL7jkPt92hLnuVF7WEcucGshDpOEpfuZZhfjdyEKXAaF6MbuHsU6WJQf3Gtg0cuynmV80DNj+kLeGe6BlByWJOry2g8AtgNWl1z72vHLEAR9oBlKu0CttPX9N3bYQZox+ztysM+1MZMI/ySwmZVgIfm+bqaRcd3OH0k5qpCwpIzBhKZEHpBQfl14dXiy/abHl0SZPzKkTarYhD2WtkMCbx2o8RGEE9KiadXMLP8yIwqpsdMeV5W6Hfpv7GP6XLXF3VhvYxJNF+UPYRjAsSIiQOBwiy5xYcqqePY+h/Z/977CTTTkt1mSl3pu+wfdJyZx

      

11. Exit Service Gateway Terminal
    • Type exit to leave the session.
12. Run PuTTY for SSH Login
    • Launch PuTTY as administrator.
    • Enter the Service Gateway IP address.
    • Login with username: sgowner (root user).
13. Configure Private Key in PuTTY
    • Navigate to Connection > SSH > Auth in PuTTY.
    • Browse and select the private key file you saved earlier.

      

14. Open SSH Session
    • Click Open.
    • You should now be logged into the Service Gateway as sgowner root user.

      

CLI Base root user login

• How to log in to Service Gateway with root permission in Trend Vision One™