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What is the upgrade path for my TippingPoint SMS device?

    • Updated:
    • 3 Dec 2019
    • Product/Version:
    • TippingPoint SMS All
    • Platform:
    • All SMS
Summary
This bulletin provides information on what is required to upgrade the TippingPoint Security Management System (SMS) device.

Important: Ensure that you read the release notes associated with the operating system software update package on the Threat Management Center (TMC) website. The release notes contain information that may make the difference between a successful software update and an unsuccessful software update.
Details
Public
Before you download and install a new version of SMS software, make note of the following:
 
  • SMS requires ports 9033 and 10042 to be opened for proper operation.
  • Installing a new version of SMS causes the SMS server to reboot and close all client connections.
  • When the SMS Server is unavailable during the reboot process, the availability and operations of TippingPoint devices managed by SMS are unaffected. IPS and other devices continue to operate as usual and without interruption.
  • When you upgrade the SMS server, you will be unable to connect to the server through the SMS client until you have upgraded the SMS client software. However, you can view detailed upgrade status from the local VGA console.
  • Before performing an SMS upgrade, you must disable High Availability (HA). The process for upgrading an HA cluster is to break down the cluster, upgrade each SMS individually, and then re-establish the cluster.

Depending on your download speed, the update process takes approximately 90 minutes. The following table provides a summary of the process with estimated times

StepTaskManual or AutomaticEstimated TimeSMS Status
1Download packageManualVaries1Available
2Install packageManual2-10 minutesUnavailable
3Reboot. Update the systemAutomatic15-25 minutesUnavailable
4Reboot. Migrate databaseAutomatic30-90 minutes2Unavailable
5Migrate Event DataAutomaticVaries3Up
1. Network speed determines the time to download 800+ MB file
2. It depends on the amount of data to migrate.
3. The SMS is available while report data is migrating, but performance may seem slow until migration completes. When this task is complete, a message appears in the SMS Audit Log.
 

SMS TOS Upgrade Path

DeviceCurrent TOSIntermediate TOSFinal TOS
SMS
vSMS1
4.3.024.4.025.0.1 P1SMS
5.2.0
4.4.025.0.1 P1
4.5.02
4.6.02
5.0.02
5.0.12
5.1.0
5.1.1
Note 1: You must deploy the vSMS Open Virtualization Format (OVF) file using VMware vCenter Server. Deploying the OVF file directly through ESX/ESXi utilities is not supported.

Note 2: If you are upgrading from a release earlier than v5.0.1 Patch 1 you must first upgrade to SMS 5.0.1 Patch 1, log in to the SMS, activate a Digital Vaccine, and then upgrade to v5.2.
 
 
Product Version Compatibility
ProductSMS v5.2.0SMS v5.1.1SMS
v5.1.0
SMS
v5.0.1 P2
SMS
v5.0.1 P1
SMS
v5.0.0 P2
SMS
v4.6.0
SMS
v4.5.0
Support StatusSupportedSupportedSupportedSupportedSupportedEOS
FEB/28/2019
EOS
FEB/28/2019
EOS
FEB/28/2019
Direct migration to SMS v5.2.0?N/ASupportedSupportedSupportedSupportedNot supportedNot supportedNot supported
vTPSTOS
v5.2.0
and earlier
TOS
v5.1.1
and earlier
TOS
v5.1.1
and earlier
TOS
v5.0.2
and earlier
TOS
v5.0.2
and earlier
TOS
v5.0.2
and earlier
TOS
v4.2.x
and earlier
TOS
v4.2.x
and earlier
TPSTOS
v5.2.0
and earlier
TOS
v5.1.1
and earlier
TOS
v5.1.1
and earlier
TOS
v5.0.3
and earlier
TOS
v5.0.3
and earlier
TOS
v5.0.3
and earlier
TOS
v4.2.x
and earlier
TOS
v4.2.x
and earlier
IPSTOS
v3.9.6
and earlier
TOS
v3.9.6
and earlier
TOS
v3.9.6
and earlier
TOS
v3.9.6
and earlier
TOS
v3.9.4
and earlier
TOS
v3.9.4
and earlier
TOS
v3.9.3
and earlier
TOS
v3.9.3
and earlier
Identity AgentTOS v1.0.0
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Premium
Internal
Rating:
Category:
Configure
Solution Id:
TP000067488
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