Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

What is the upgrade path for my TippingPoint SMS device?

    • Updated:
    • 24 Jun 2017
    • Product/Version:
    • TippingPoint SMS All
    • Platform:
    • All SMS
Summary
This bulletin provides information on what is required to upgrade the TippingPoint Security Management System (SMS) device.

Important: Ensure that you read the release notes associated with the operating system software update package on the Threat Management Center (TMC) website. The release notes contain information that may make the difference between a successful software update and an unsuccessful software update.
Details
Public
Before you download and install a new version of SMS software, make note of the following:
 
  • Installing a new version of SMS causes the SMS server to reboot and close all client connections.
  • When the SMS Server is unavailable during the reboot process, the availability and operations of TippingPoint devices managed by SMS are unaffected. IPS and other devices continue to operate as usual and without interruption.
  • When you upgrade the SMS server, you will be unable to connect to the server through the SMS client until you have upgraded the SMS client software. However, you can view detailed upgrade status from the local VGA console.
  • SMS requires ports 9033 and 10042 to be opened for proper operation.
  • SMS/vSMS v4.1.0 and higher, supports direct migration to SMS/vSMS v4.6.0 by performing an incremental upgrade.
  • Before performing an SMS upgrade, you must disable High Availability (HA). The process for upgrading an HA cluster is to break down the cluster, upgrade each SMS individually, and then re-establish the cluster.

Depending on your download speed, the update process takes approximately 90 minutes. The following table provides a summary of the process with estimated times

StepTaskManual or AutomaticEstimated TimeLink Status
1Download the packageManualVariesUp
2Install the packageManual5-25 minutesUp
3Reboot. Update the systemAutomatic15-25 minutesDown
4Reboot. Migrate databaseAutomatic10-30 minutesDown
5Migrate Event Data**AutomaticVariesUp
 

SMS TOS Upgrade Path

DeviceCurrent TOSIntermediate TOSFinal TOS
SMS4.0.014.1.0SMS 4.6.0
4.1.0
4.2.0
4.2.12
4.3.0
4.4.0
4.5.0
vSMS44.0.014.1.0vSMS 4.6.0
4.1.03
4.2.03
4.3.03
4.4.03
4.5.03
Note 1: End-Of-Life
Note 2: Operating System for SMS G9 Server (HP-DL360-G9, HP-DL380-G9).
Note 3: The vSMS platform can be upgraded to 4.6.0 with the incremental upgrade package.
Note 4: You must deploy the vSMS Open Virtualization Format (OVF) file using VMware vCenter Server.
Deploying the OVF file directly through ESX/ESXi utilities is not supported.

Product Version Compatibility

ProductSMS v4.6SMS v4.5SMS v4.4SMS v4.3SMS v4.2.11SMS v4.2SMS v4.1SMS v4.0
Support StatusSupportedSupportedSupportedEOS JUN/30/2018EOS AUG/30/2017EOS AUG/30/2017EOS AUG/30/2017Not supported
Direct migration to SMS v4.6?N/ASupportedSupportedSupportedSupportedSupportedSupportedNot supported
vTPSTOS v4.2.x and earlierTOS v4.2.x and earlierTOS v4.0.2 and earlierNot supportedNot supportedNot supportedNot supportedNot supported
TPSTOS v4.2.x
and earlier
TOS v4.2.x
and earlier
TOS v4.1.02 and earlierTOS v4.0.0Not supportedNot supportedNot supportedNot supported
IPSTOS v3.9.x
and earlier
TOS v3.9.x
and earlier
TOS v3.8.x
and earlier
TOS v3.8.x
and earlier
TOS v3.8.x
and earlier 3
TOS v3.8.x
and earlier 3
TOS v3.7.x
and earlier
TOS v3.6.x
and earlier
NGFWTOS v1.2.3
and earlier
TOS v1.2.3
and earlier
TOS v1.2.3
and earlier
TOS v1.2.0
and earlier
TOS v1.1.1
and earlier
TOS v1.1.1
and earlier
TOS v1.1.0
and earlier
TOS v1.0.0
Identity AgentTOS v1.0.0TOS v1.0.0TOS v1.0.0TOS v1.0.0TOS v1.0.0TOS v1.0.0Not supportedNot supported
Note 1: SMS v4.2.1 is factory installed on new Gen9 hardware.
Note 2: SSL Inspection is only supported in 2200T device.
Note 3: All features except for TACACS+ which is supported in SMS v4.2.1 and earlier.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
TP000067488
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.