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Unable to install SMS client on MAC OS X

    • Updated:
    • 29 Aug 2017
    • Product/Version:
    • TippingPoint SMS All
    • TippingPoint Virtual SMS
    • Platform:
Summary

Symptoms: When attempting to load the Security Management System (SMS) client software on a MAC OS X system the following error might be displayed;

"TippingPoint SMS Client Installer is damaged and can't be opened. You should eject the disk image"

Issue: This error is attributed to the fact that the TippingPoint SMS Client software is not a signed Apple application.

Details
Public

Workaround:

  1. On your system, go to Apple Menu->System Preferences->Security & Privacy
  2. If the preferences is locked, click the Lock (lower left) and enter your admin password to unlock it
  3. In the General tab, set "Allow applications downloaded from" to Anywhere
  4. Accept the security warning
  5. Perform the SMS client installation
  6. After installation is complete, return your security settings back to normal
Mac OSX
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy
Solution Id:
TP000088150
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