TPS device not enabled for purchased capability!

If your Threat Protection System (TPS) device is not enabled for the purchased capability, the most likely reason is that it not been properly licensed and it is running with a transitional license. To properly license your TPS device, go to the TippingPoint License Manager (TLM) application found in the Threat Management Center website under My Account > License Manager.

Note: TPS devices are delivered with a transitional license. When the device is first turned on, it runs with minimal capabilities enabled.

For example, if you purchased a 440T TPS device with a 500Mbps throughput license, Digital Vaccine and ThreatDV, the device will show (at first boot) a 100Mbps throughput speed with no other capability enabled. The device system log will indicate that the device is working with a transitional license (TOSPORT-INFO: LIC: License: Using the transitional license).

Once the license for the purchased capabilities are "attached" to the device via the TLM application, the licensing system will generate a new license package. This newly created license package will be downloaded from the TMC by the SMS and distributed to the device automatically. This license package can also be manually uploaded to the device via the LSM. Uploading the new license package will enable the purchased capabilities.

Note: Be aware that licensing throughput and SSL requires a reboot of the TPS device in order for the capability license to take effect.

For information on the TippingPoint License Manager application click here.