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PB#1077: Urgent notice for customers running IPS TOS 3.8.3 or earlier

    • Updated:
    • 17 Apr 2018
    • Product/Version:
    • TippingPoint IPS N-series All
    • TippingPoint IPS NX-series All
    • Platform:
Summary
Distributing a profile with *all filters enabled* to a device running TOS 3.8.3 or earlier, will result in a memory allocation issue which will cause the device to enter into Layer 2 Fallback.
Details
Public
Product Bulletin #: 1077

Subject: Urgent notice for customers running IPS TOS 3.8.3 or earlier

Affected Devices: 660N, 1400N, 2500N, 5100N, 6100N, 2600NX, 5200NX, 6200NX, 7100NX, 7500NX

Affected Versions: TOS 3.8.3 and earlier

Date of Announcement: April 17, 2018

Summary: Distributing a profile with *all filters enabled* to a device running TOS 3.8.3 or earlier, will result in a memory allocation issue which will cause the device to enter into Layer 2 Fallback. Recovery from this condition will require the device to be reset to factory defaults, then reconfigured. This issue was addressed in 3.8.4 and later, and it is recommend that customers upgrade to a newer version of TOS at the earliest opportunity.

To avoid the memory allocation error when running TOS 3.8.3 and earlier, do not enable all filters via manual overrides or Category Settings. As the DV continues to grow the risk of hitting the memory allocation issue, with less than all filters enabled, increases.

If you have concerns or further questions regarding this issue, contact the Trend Micro TippingPoint Technical Assistance Center (TAC).

Thank you,
Trend Micro™ TippingPoint

For updated contact information, please click here.

 
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Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy
Solution Id:
TP000118072
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