Summary
End-Of-Support Announcement
Details
Product Bulletin #: 1045
Product Bulletin Date: March 2, 2015
Summary:
This product bulletin details the end-of-support dates for TippingPoint Operating System (TOS) v3.6.x and v3.7.0 for the N/NX-Platform IPS devices.
Affected Products
Product Migration Options TippingPoint recommends that customers qualify and install the most current TOS software version for their specific TippingPoint product.
Product End-of-Life Dates
If you have concerns or further questions regarding this issue, contact the Trend Micro™ TippingPoint Technical Assistance Center (TAC).
Thank you,
Trend Micro™ TippingPoint
For updated contact information, please click here.
Product Bulletin Date: March 2, 2015
Summary:
This product bulletin details the end-of-support dates for TippingPoint Operating System (TOS) v3.6.x and v3.7.0 for the N/NX-Platform IPS devices.
Affected Products
| Part Number | Description | Affected Versions | Recommended Version |
| JC019A | 660N | 3.6.x | 3.8.0 |
| JC020A | 1400N | ||
| JC021A | 2500N | ||
| JC022A | 5100N | ||
| JC577A | 6100N | ||
| JC874A | 2600NX | 3.6.x and 3.7.0 | |
| JC824A | 5200NX | ||
| JC873A | 6200NX | ||
| JC644A | 7100NX | ||
| JC872A | 7500NX |
Product Migration Options TippingPoint recommends that customers qualify and install the most current TOS software version for their specific TippingPoint product.
Product End-of-Life Dates
| Milestone | Description | Milestone Date |
| Announcement | The date on which TippingPoint announces the end of sale and end of life of a product. | March 2, 2015 |
| End of Engineering | The End-of-Engineering (EOE) date is the end of the period during which TippingPoint will support software releases with maintenance releases, bug fixes, workarounds, or patches for critical bugs. When software reaches the EOE date, it will no longer be actively maintained by the Engineering team. | June 2, 2015 |
| End of Support | Technical Support is provided by the TippingPoint Technical Support group. Support will be provided for hardware products for at least three years after the End of Sale date. During this period, Technical Support will provide phone and email support, will communicate bug fix requirements to engineering before EOE, and will attempt to provide workarounds beyond the EOE period. For software releases, technical support will be provided for one year after the EOE date. | June 2, 2016 |
If you have concerns or further questions regarding this issue, contact the Trend Micro™ TippingPoint Technical Assistance Center (TAC).
Thank you,
Trend Micro™ TippingPoint
For updated contact information, please click here.
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