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PB#1045: EOS Announcement for N/NX Platform TOS v3.6.x and 3.7.0

    • Updated:
    • 2 Mar 2015
    • Product/Version:
    • TippingPoint IPS N-series All
    • TippingPoint IPS NX-series All
    • Platform:
Summary
End-Of-Support Announcement
Details
Public
Product Bulletin #: 1045
 
Product Bulletin Date: March 2, 2015

Summary:

This product bulletin details the end-of-support dates for TippingPoint Operating System (TOS) v3.6.x and v3.7.0 for the N/NX-Platform IPS devices.

Affected Products
Part NumberDescriptionAffected VersionsRecommended Version
JC019A660N3.6.x3.8.0
JC020A1400N
JC021A2500N
JC022A5100N
JC577A6100N
JC874A2600NX3.6.x
and
3.7.0
JC824A5200NX
JC873A6200NX
JC644A7100NX
JC872A7500NX

Product Migration Options TippingPoint recommends that customers qualify and install the most current TOS software version for their specific TippingPoint product.

Product End-of-Life Dates
MilestoneDescriptionMilestone Date
AnnouncementThe date on which TippingPoint announces the end of sale and end of life of a product.March 2, 2015
End of EngineeringThe End-of-Engineering (EOE) date is the end of the period during which TippingPoint will support software releases with maintenance releases, bug fixes, workarounds, or patches for critical bugs. When software reaches the EOE date, it will no longer be actively maintained by the Engineering team.June 2, 2015
End of SupportTechnical Support is provided by the TippingPoint Technical Support group. Support will be provided for hardware products for at least three years after the End of Sale date. During this period, Technical Support will provide phone and email support, will communicate bug fix requirements to engineering before EOE, and will attempt to provide workarounds beyond the EOE period. For software releases, technical support will be provided for one year after the EOE date.June 2, 2016

If you have concerns or further questions regarding this issue, contact the Trend Micro™ TippingPoint Technical Assistance Center (TAC).

Thank you,
Trend Micro™ TippingPoint

For updated contact information, please click here.

 
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Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy
Solution Id:
TP000118112
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